I was wondering the same thing when I was writing this response too. Maybe BMC 
engineering would be in a better position to answer that.

I had seen a patch in one of the recent versions when the DST was revised. That 
patch was supposed to make the AR System compliant to the latest revision. So 
to answer your question, my guess would be yes. It would consider that.

Its probably a question for engineering considering most of us may not be at 
the liberty to simulate it by adjusting the server times on our dev or test 
boxes..

Joe

From: LJ LongWing 
Sent: Monday, March 12, 2012 1:04 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected] 
Subject: Re: Where does $DATE$ come from?

** 
And…being yesterday was daylight savings day….are the client/server in the same 
tz, do they both honor dst same?

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe Martin D'Souza
Sent: Monday, March 12, 2012 10:37 AM
To: [email protected]
Subject: Re: Where does $DATE$ come from?

 

** 

 

Depending on what is used to set it.. Is it an Active Link? Or a 
Filter/Escalation?

 

In case of an Active Link, the $DATE$ would taken from the client.

 

In case of server side workflow objects, Filters or Escalations, they are set 
from the AR System application server (not the database application server).

 

Joe

 

From: Brittain, Mark 

Sent: Monday, March 12, 2012 12:28 PM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Where does $DATE$ come from?

 

** 

Hi All,

 

Where does the $DATE$ function get the date/time information, the OS server or 
the database server. This may seem like a strange question but yesterday I had 
a case where $TIMESTAMP$ was work correctly and diary field entries were 
correct but the $DATE$ was on hour behind as 3/10/2012 23:00:00 PM. Strangely 
today, it working correctly as  3/12/2012 00:00:00 AM

 

ARS 6.3 patch 20

SunOS 5.9

Oracle 9.2

 

Thanks

Mark

 

Mark Brittain

Remedy Developer

ITILv3 Foundation

NaviSite – A Time Warner Cable Company

[email protected]

Office: 315-453-2912 x5335

Mobile: 315-317-2897

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