> If someone sends an email and expects a prompt reply and/or action but > doesn't get it - there can be a lot of wasted time there and possibly > wasted money (time is money after all).
As I'm sure you are aware, there are any number of reasons that email can never be completely relied upon as an instantaneous means of communication. Generally, yes, usually emails will be received within a few minutes of sending - but not always. Anyone who conducts business in a manner that doesn't take this fact into consideration *will* get bit - sooner, or later. > If the person received an auto reply stating that the person was out > for whatever reason (sick, holiday, emergency, lunch) and to please > contact blah blah blah, then the communication chain has not been > broken. And if such an auto-reply gets caught in any one of dozens of spam filters in use? Or a server is broken somewhere? (I've even seen a case where the recipient deleted it thinking it was spam, then complained when they thought they weren't getting it) Again, it is completely unrealistic to believe that email is a 100% reliable means of communication 100% of the time, and it is irresponsible to not correct someone's misconception when you encounter it (not saying you do). > Like it or not, many people work this way. Perhaps your profession > hasn't exposed you to this, but mine has. I'm not saying I like it, > but its a fact of any peoples lives. Oh, I've been exposed to this misconception more times than I can count, but I always correct it. No amount of their wishful thinking or wanting it to be otherwise will change reality. -- Best regards, Charles ------------------------------------------------------------------------- This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2005. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ _______________________________________________ Assp-user mailing list Assp-user@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/assp-user
