In the find-me-follow-me scenario, (assuming that) the device itself is not a voip device then it is not covered by the CRTC VoIP regulations.
-- John Lange - President Canadian Association of VOIP Providers www.cavp.ca (204) 992 9500 On Thu, 2008-07-03 at 17:25 -0400, Simon P. Ditner wrote: > So what you're saying is that no one can be an inbound-only provider > anymore, they must now offer termination for 911 calls? > > It's like saying if I run a find-me-follow me service similar to > GrandCentral, I have to terminate your 911 calls; that just doesn't make > sense. There's no difference between that and an inbound-only VoIP > service. > > On Thu, 3 Jul 2008, Stephan Monette wrote: > > > Simon, > > > > The CRTC is very clear on this matter. All VoIP Providers have to offer > > Basic > > and/or Enhanced 911 services in Canada. > > > > Some VoIP providers are thinking they can get away from offering 911 VoIP > > services by offering incoming DID call services only, but if anyone write a > > complaint to the CRTC, the CRTC will investigate and force the provider to > > offer 911 services. All it takes is one complaint to the CRTC for them to > > investigate with the uplink provider (Rogers, Bell, Primus, AllStream, > > ....) > > and the VoIP provider. The CRTC can then force the uplink provider to > > disconnect the VoIP provider's T1 if the VoIP provider is not compliant > > with > > the CRTC rules on 911 services. > > > > For example, let's say you have a baby sitter at home watching your kids > > and > > one of them choke on some chunk of food. The babysitter will dial 911 on > > the > > VOIP phone expecting to be connected to a 911 operator and request > > emergency > > medical services. I won't elaborate what would happen next because the voip > > provider didn't connected the 911 call to the proper PSAP or 911 call > > center. > > > > This is an example why the CRTC wants all VoIP providers to have 911 > > services > > on all VoIP services regardless of the type of VoIP services. > > > > There's a lot of provider out there that are not compliant with this rule > > just waiting for a disaster like this to happen and it makes me very > > uncomfortable knowing this can happen at any time to a good Canadian family. > > > > Yours. > > > > Stephan Monette > > Unlimitel Inc. > > > > Tel.: 613-688-6212. x221 > > TF : 1-877-464-6638, x221 > > FAX : 613-482-1077 > > > > > > Simon P. Ditner wrote: > >> I don't know why it says "to and/or from"; inbound only providers wouldn't > >> be subject to that. > >> > >> On Thu, 3 Jul 2008, John Lange wrote: > >> > >>> Just to ensure there is no confusion as to who is supposed to provide > >>> 911 services; the CRTC mandates that: > >>> > >>> "voice communication services ... that utilize telephone numbers based > >>> on the North American Numbering Plan and provide universal access to > >>> and/or from the Public Switched Telephone Network (PSTN) ..." > >>> > >>> are required to provide 911 service. > >>> > >>> I can hardly think of a type of VOIP service which doesn't fall under > >>> that definition. > >>> > >>> About the only type of service which wouldn't be required to provide 911 > >>> service would be a wholesale termination type of service where the > >>> customers of the service are other VOIP providers who are doing their > >>> own 911. > >>> > >>> If there are VOIP providers who are not providing access to 911 then > >>> they are not only putting their customers at risk but are also likely to > >>> be sued if an incident occurs. > >>> > >>> Furthermore, the last thing the VOIP industry needs is another round of > >>> bad press regarding lack of access to 911 using VOIP. > >>> > >>> I can't stress enough that if you are aware of companies operating > >>> illegally they should be reported to the CRTC. It does nobody any > >>> favours to have fly-by-night VOIP operations putting the public and the > >>> industry at risk. > >>> > >>> Regards, > >>> - > >>> John Lange - President > >>> Canadian Association of VOIP Providers > >>> www.cavp.ca > >>> (204) 992 9500 > >>> > >>> > >>> On Wed, 2008-07-02 at 17:58 -0400, Antony Niro wrote: > >>>> Not all VoIP providers provide service as defined in John's reference, > >>>> therefore may not be required to provide E911 service. > >>>> > >>>> So, one must define "provider" first. > >>>> > >>>> I'm aware of several VoIP "providers" that don't provide E911 service. > >>>> > >>>> For these cases there are companies that provide E911 service for callers > >>>> routed to them. > >>>> > >>>> -Antony. > >>>> > >>>> -----Original Message----- > >>>> From: John Lange [mailto:[EMAIL PROTECTED] > >>>> Sent: Wednesday, July 02, 2008 4:30 PM > >>>> To: Dave Lahn > >>>> Cc: [email protected] > >>>> Subject: Re: [on-asterisk] 911 and VoIP > >>>> > >>>> ?Yes there is a requirement to provide 911 service for VOIP and not just > >>>> any 911 service will do. You must ensure that the calls to 911 are > >>>> routed correctly. > >>>> > >>>> Our association has a web page which contains a listing of important > >>>> CRTC VOIP regulations: > >>>> > >>>> http://www.cavp.ca/content/view/108/45/ > >>>> > >>>> If you are aware of any providers who are not providing 911 service > >>>> please report them to our association, or directly the the CRTC if you > >>>> prefer. > >>>> > >>>> Regards, > >>>> -- > >>>> John Lange - President > >>>> Canadian Association of VOIP Providers > >>>> www.cavp.ca > >>>> (204) 992 9500 > >>>> > >>>> > >>>> On Wed, 2008-07-02 at 15:21 -0400, Dave Lahn wrote: > >>>>> Hi Everyone, > >>>>> > >>>>> Does anyone know if there is any legislation in Canada that requires > >>>>> VoIP providers to have 911 dialing available to their clients? I know > >>>>> that some termination providers do not provide any sort of 911 or e911 > >>>>> service. > >>>>> > >>>>> Is it enough to just explicitly state that you do not provide 911 > >>>>> service whatsoever? > >>>>> > >>>>> All the Best, > >>>>> Dave Lahn > >>>>> EdgeLink Consulting > >>>>> > >>>>> --------------------------------------------------------------------- > >>>>> To unsubscribe, e-mail: [EMAIL PROTECTED] > >>>>> For additional commands, e-mail: [EMAIL PROTECTED] > >>>>> > >>> > >>> > >>> --------------------------------------------------------------------- > >>> To unsubscribe, e-mail: [EMAIL PROTECTED] > >>> For additional commands, e-mail: [EMAIL PROTECTED] > >>> > >>> > >> > >> --------------------------------------------------------------------- > >> To unsubscribe, e-mail: [EMAIL PROTECTED] > >> For additional commands, e-mail: [EMAIL PROTECTED] > >> > >> > >> > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [EMAIL PROTECTED] > > For additional commands, e-mail: [EMAIL PROTECTED] > > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
