I have to admit I found out about the automated saves issue from the Barebones web site. Although I still sent them an email to clarify this.
I don't know what the rules are for putting software on the app store but I do think a line about this in the description would've been nice. But if people really can get a fix for this by emailing Barebones then I'd call it an inconvenience rather than a big problem. Having said that I downloaded my trial version from the Barebones site so I'll be paying directly to them. I do like app store but this is one instance where I won't use it. I'd just a soon as pay for the whole version to start with rather than buy it and wait for a fix. Peter Mount On Thu, Aug 18, 2011 at 9:49 PM, Roland Küffner < [email protected]> wrote: > Sorry, I'm not getting what you are so upset about > > Am 18.08.2011 um 07:01 schrieb crag: > > > And that's my point. That link (or better) that FAQ should be on the > > App store. It didn't occur to me that the versions would be different. > > You think I spend my time learning the ins and outs of App Store > > policy? I trusted Bare Bones to deal with that. And let me know. > A simple visit on Barebones' homepage would have given you that information > as the FAQ has a link on their start page. As this feature seems to be > important to you that time would have been good invested. You know, other > people try before they buy. If you rely on certain functionality there is no > way around collecting some information beforehand to check if you'll get > what you are looking for. This is wiser than complaining afterwards and > blaming others for not foreseeing and protecting you from that compulsive > shopping disorder. > > > But nooooo.. so now I face a decision. Buy it again from their website > > or ditch BBedit all together. > > Or option three (which you could have seen if you actually read the FAQ): > > "If you have already purchased BBEdit from the Mac App store and need > support for authenticated saves, please contact our customer service > department for assistance. We will require proof of purchase from the Mac > App Store in order to assist you; if you include that information when you > write us, doing so will speed the process." > > I experienced the support people as friendly and willingly to help. So why > not ask. > > Take a deep breath, count to 10 and try to read before you rant. You'll see > that life will almost magically feel a lot easier and people around you will > meet you with a smile not with baffled gazes. > > Have a nice day, > Roland > > > -- > You received this message because you are subscribed to the > "BBEdit Talk" discussion group on Google Groups. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > <http://groups.google.com/group/bbedit?hl=en> > If you have a feature request or would like to report a problem, > please email "[email protected]" rather than posting to the group. > Follow @bbedit on Twitter: <http://www.twitter.com/bbedit> > -- You received this message because you are subscribed to the "BBEdit Talk" discussion group on Google Groups. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at <http://groups.google.com/group/bbedit?hl=en> If you have a feature request or would like to report a problem, please email "[email protected]" rather than posting to the group. Follow @bbedit on Twitter: <http://www.twitter.com/bbedit>
