I've tailored our EA Activation message over the years. Always having to change it because it was once Settings > Options > Advanced Options >EA.
Now we are seeing the BBs going a little more uniform on their units ( Options (the wrench icon) > Adv. Options > EA I hope this helps. I also include my email ([email protected]) for replies... Thanks! - Mark Eggan -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Dan Baker Sent: Monday, October 05, 2009 1:34 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Out of curiosity I found this somewhere on the web when I setup our BES, and I have never had any problems with remote users setting it up... I just select "Generate and Email Activation Password" for the user... ________________________________________________________________________ ______________________________________________ BlackBerry enterprise activation password + Welcome to Blackberry Enterprise Activation Dan Baker, in just 4 steps you will be enjoying your Blackberry. 1) On your BlackBerry device make sure your Data connection is turned on. 2) Use one of the following methods to get to the activation screen: Main screen select Settings, Options, Advanced Options, Enterprise Activation. OR In the device Options screen select Enterprise Activation. 3) In the Enterprise Activation screen, enter your corporate email address and the following supplied password: XXXXXX 4) Click on trackball and click on activate. NOTE *** this password will expire in 96 hours or after activation completes*** ________________________________________________________________________ ___________________________________________________ -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Art Alexion Sent: Monday, October 05, 2009 4:27 PM To: BES Admins List Subject: [Bes-admins] Out of curiosity I see a lot of issues on this list from many who support remote users all over the world, but no one mentions problems getting non-technical, remote users' phones activated. After supporting Treo in their late and flaky years, I expected BES to be a godsend. Yet, I still have to activate phones for about half the local people, and am having a hard time activating remote users. Based on the inability of local users to follow what seem to me to be simple instructions, I have to conclude that the problem is not technical; they are just doing it wrong. Does anyone have reliably easy to follow instructions for remote users? How do you make this work? -- Art Alexion MIS _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person) you may not use, copy, disclose or deliver this message to anyone. If you have received this message in error, kindly notify the sender by reply email or at the phone number listed above, and then delete this message. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
