This is only my opinion but is not without foundation. There have been problems with some of the mother boards and batteries so it is my guess that this is what they were correcting. If you know what your build and hardware were before, you might check when it is returned to see if it is changed. I do send my unit in every year for maintenance and, believe me, they don't routinely replace a battery without getting your permission first because they would ordinarily charge about $70. Since I gather you aren't getting an additional charge, this is why I think might supposition is correct. Jill
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