Hi, Michael,

Did you try a service reset?  Press record and reset at the same time.

I hope you have a backup of all your files so your data won't be lost, if the service reset doesn't work.

Terri Amateur Radio call sign KF6CA.
----- Original Message ----- From: "Michael Chang" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, February 01, 2008 6:07 PM
Subject: [Braillenote] BrailleNote is unresponsive


Due to my significant need of the BrailleNote, I though I would try asking this list as a last resort before seriously considering temporary alternatives. Earlier today, I was using my BrailleNote mPower BT 32 (KeySoft 7.2 build 47) normally, but when my USB drive caused a "Card not recognized" error, as it seems to do sometimes, I reset it, as I would normally do. Instead of starting up and working properly like many times before, however, the machine gave the usual beep before dying. I tried resetting, with no keys, dots 1-2-3, dots 4-5-6, dots 4-5, and anything else I could come up with, but I am still receiving no response. I even plugged in the AC adapter in case it was a battery issue, but that did not solve anything. Is there anything left for me to do other than to send it in for repair? I have a considerable number of files on the Flash Disk, and I really can't afford to lose the data, or the machine. The machine is more important, however, and I am willing to try just about anything to get it to work again so that I do not find myself in a very bad position at school, with no means of writing.

Thank you very much,
Michael Chang
A student and BrailleNote User

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