Michael;
It might be in one handed mode.  Look up the command for exiting one
handed mode.  It is near the top of the command list.  If it is in this
mode and you try to do anything in normal two handed braille, it will
not respond.  This has happened to me and it took a while to solve the
matter.  When ever reset does not solve the problem, this is the next
feature I check.

Terry Powers
  

-----Original Message-----
From: Michael Chang [mailto:[EMAIL PROTECTED] 
Sent: Friday, February 01, 2008 9:07 PM
To: [email protected]
Subject: [Braillenote] BrailleNote is unresponsive

    Due to my significant need of the BrailleNote, I though I would try
asking this list as a last resort before seriously considering temporary
alternatives.
    Earlier today, I was using my BrailleNote mPower BT 32 (KeySoft 7.2
build 47) normally, but when my USB drive caused a "Card not recognized"
error, as it seems to do sometimes, I reset it, as I would normally do.
Instead of starting up and working properly like many times before,
however, the machine gave the usual beep before dying. I tried
resetting, with no keys, dots 1-2-3, dots 4-5-6, dots 4-5, and anything
else I could come up with, but I am still receiving no response. I even
plugged in the AC adapter in case it was a battery issue, but that did
not solve anything.
    Is there anything left for me to do other than to send it in for
repair? I have a considerable number of files on the Flash Disk, and I
really can't afford to lose the data, or the machine. The machine is
more important, however, and I am willing to try just about anything to
get it to work again so that I do not find myself in a very bad position
at school, with no means of writing.

Thank you very much,
Michael Chang
A student and BrailleNote User

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