My letter sent to retailer. I will let you know how it all turns out and just who the retailer is soon.
" Hello, This morning I was woken to a frightful bang as my Expobar IV tank over-pressured. I came down stairs to it venting. All the cups on the top of the machine had been blown off so I imagine the tank ruptured. It was leaking water everywhere, had a strong smell of burning and showed a pressure of over 2 bars on the boiler (upper gauge, and it had been venting a few minutes). Should be noted steam in the gauge. I shut it down, opened the hot water tap to relieve pressure. After doing so I turned it back on noted that the PID showed a temperature of 245 F (I keep it at 202 F) and it started to leak as soon as the pump began to fill the tank. I figure as the machine is new I am best not even opening it and start poking around, and messing with the warranty. I do have the original box as stated in your red carpet warranty. Awaiting your response as to how we may deal with this clearly defective machine. A real shock as I have woken to expecting a perfect cup of espresso every morning now. All the best John. " -- You received this message because you are subscribed to the Google Groups "Brewtus" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/brewtus?hl=en.
