John, Sounds like a positive outcome and experience. I have dealt with Zcafe for minor service issues, and found them to be very good. Good luck with the repair.
Pete On Jan 25, 5:57 am, John Gibbon <[email protected]> wrote: > Well, my dealer is now sending me a new hose, pressurestat and computer. I > actually like this instead of sending the machine. If it does not fix it > will be shipping. He says the heater element will be fine, but is adding > another year to the warranty just in case. > > John > > On Thu, Jan 19, 2012 at 4:53 PM, Dennis Keating <[email protected] > > > > > > > > > wrote: > > not a word but luckilyit hasnt reoccured - so far our vendor has never > > responded to my question rather new buyers instead > > > On 1/18/2012 9:15 AM, [email protected] wrote: > > > Any news on your Brewtus situation and how the vendor dealt with the > > issue? > > - Pete > > > On Jan 13, 8:53 am, Dennis Keating <[email protected]> > > <[email protected]> > > wrote: > > > i own a B1 w the factory pid upgrade and rotary pump/main line feed. > > last week i arose to brew my morning coffee to see my pid was also > > reading 245 or so. i could barely operate the brew lever the water was > > so hot. my machine is on a timer, and works flawlessly every morn. my > > steam boiler was not over pressured, tho. i think after flushing down > > the temp somewhat, i left the machine off to completely cool down. > > later on, the thing worked okay, and has since then. BUT, what is going > > on, TODD? -Dennis > > > On 1/13/2012 5:04 AM, Judge wrote: > > > My letter sent to retailer. I will let you know how it all turns out > > and just who the retailer is soon. > > > " Hello, > > > This morning I was woken to a frightful bang as my Expobar IV tank > > over-pressured. I came down stairs to it venting. All the cups on the > > top of the machine had been blown off so I imagine the tank ruptured. > > It was leaking water everywhere, had a strong smell of burning and > > showed a pressure of over 2 bars on the boiler (upper gauge, and it > > had been venting a few minutes). Should be noted steam in the gauge. I > > shut it down, opened the hot water tap to relieve pressure. After > > doing so I turned it back on noted that the PID showed a temperature > > of 245 F (I keep it at 202 F) and it started to leak as soon as the > > pump began to fill the tank. > > > I figure as the machine is new I am best not even opening it and start > > poking around, and messing with the warranty. I do have the original > > box as stated in your red carpet warranty. > > > Awaiting your response as to how we may deal with this clearly > > defective machine. A real shock as I have woken to expecting a perfect > > cup of espresso every morning now. > > > All the best > > > John. " > > > -- > > You received this message because you are subscribed to the Google Groups > > "Brewtus" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > >http://groups.google.com/group/brewtus?hl=en. -- You received this message because you are subscribed to the Google Groups "Brewtus" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/brewtus?hl=en.
