Well as promised an update. I changed the processor and pressure stat. Sent to me by ZCafe one at a time as requested by phone. After doing so front boiler still just climbed without shutting off. End result is ZCafe is sending me a new machine. An I mean right away not even waiting for the return of the old one.
With service like that what can I say? Any Canadians looking for equipment I would definitely look at ZCafe. Good luck all, and enjoy reading all posts here thank you all. John On Jan 25, 9:46 am, "[email protected]" <[email protected]> wrote: > John, > > Sounds like a positive outcome and experience. I have dealt with Zcafe > for minor service issues, and found them to be very good. Good luck > with the repair. > > Pete > > On Jan 25, 5:57 am, John Gibbon <[email protected]> wrote: > > > > > > > > > Well, my dealer is now sending me a new hose, pressurestat and computer. I > > actually like this instead of sending the machine. If it does not fix it > > will be shipping. He says the heater element will be fine, but is adding > > another year to the warranty just in case. > > > John > > > On Thu, Jan 19, 2012 at 4:53 PM, Dennis Keating <[email protected] > > > > wrote: > > > not a word but luckilyit hasnt reoccured - so far our vendor has never > > > responded to my question rather new buyers instead > > > > On 1/18/2012 9:15 AM, [email protected] wrote: > > > > Any news on your Brewtus situation and how the vendor dealt with the > > > issue? > > > - Pete > > > > On Jan 13, 8:53 am, Dennis Keating <[email protected]> > > > <[email protected]> > > > wrote: > > > > i own a B1 w the factory pid upgrade and rotary pump/main line feed. > > > last week i arose to brew my morning coffee to see my pid was also > > > reading 245 or so. i could barely operate the brew lever the water was > > > so hot. my machine is on a timer, and works flawlessly every morn. my > > > steam boiler was not over pressured, tho. i think after flushing down > > > the temp somewhat, i left the machine off to completely cool down. > > > later on, the thing worked okay, and has since then. BUT, what is going > > > on, TODD? -Dennis > > > > On 1/13/2012 5:04 AM, Judge wrote: > > > > My letter sent to retailer. I will let you know how it all turns out > > > and just who the retailer is soon. > > > > " Hello, > > > > This morning I was woken to a frightful bang as my Expobar IV tank > > > over-pressured. I came down stairs to it venting. All the cups on the > > > top of the machine had been blown off so I imagine the tank ruptured. > > > It was leaking water everywhere, had a strong smell of burning and > > > showed a pressure of over 2 bars on the boiler (upper gauge, and it > > > had been venting a few minutes). Should be noted steam in the gauge. I > > > shut it down, opened the hot water tap to relieve pressure. After > > > doing so I turned it back on noted that the PID showed a temperature > > > of 245 F (I keep it at 202 F) and it started to leak as soon as the > > > pump began to fill the tank. > > > > I figure as the machine is new I am best not even opening it and start > > > poking around, and messing with the warranty. I do have the original > > > box as stated in your red carpet warranty. > > > > Awaiting your response as to how we may deal with this clearly > > > defective machine. A real shock as I have woken to expecting a perfect > > > cup of espresso every morning now. > > > > All the best > > > > John. " > > > > -- > > > You received this message because you are subscribed to the Google Groups > > > "Brewtus" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > > > [email protected]. > > > For more options, visit this group at > > >http://groups.google.com/group/brewtus?hl=en. -- You received this message because you are subscribed to the Google Groups "Brewtus" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/brewtus?hl=en.
