Hi All, I'm hoping someone can help me out - it's been an absolute disaster. The story so far: late last year, I ended up blowing my heating element. Being in Toronto, Canada, I didn't want to ship my machine to Winnipeg for diagnoses so I brought my machine to a local shop in order to have it fixed. They ended up damaging the boiler when they tried to replace the heating element. Fast forward 9 months (!!!) to get the parts and I have just gotten my machine back today. Unfortunately, even though these guys said they tested the machine, there's definitely a leak. I opened the machine and it looks like the brew boiler that was supposed to be replaced is covered in blue stuff that has been LIBERALLY applied to the bottom of the boiler. The leak is coming from the blue stuff. It looks like it's possibly leaking from where the heating element (I assume) leads are coming from the bottom of the boiler. Right now, I don't even know if they actually replaced the boiler or if they just slapped the blue stuff over the old boiler hoping it sealed the leak.
Does anyone have any ideas? Support for the Brewtus up here in Canada is absolutely brutal. When I call the authorized dealer, all he wants to talk about is whether my water is conditioned properly. Anyways, hope some of the experts here will take pity on the n00bie. Thanks in advance, Kai -- You received this message because you are subscribed to the Google Groups "Brewtus" group. To view this discussion on the web visit https://groups.google.com/d/msg/brewtus/-/sXxanO536MwJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/brewtus?hl=en.
