Kai, the problem that I experienced when I tried the local shop is that there is no way to know if they truly let the product cure for 3 full days before testing the machine. Then, I sent it back and they used the blue stuff..... GRRRRR In the end, I was the one who fixed it.... Just keep tha in mind, otherwise, you will be experiencing the same issue in 6 months to a year. It happened to me and I learned it in the hard way. Good Luck, Mario
________________________________ From: Kai Lin <[email protected]> To: "[email protected]" <[email protected]> Cc: "[email protected]" <[email protected]> Sent: Thursday, August 9, 2012 8:27 PM Subject: Re: Brewtus has a leak Mario, Thanks for the reply. I'm supposed to be getting a call tomorrow from the guys at the shop. I'll definitely mention both of these products to them and see of they can make the leak stop. At this point, it looks like I'm yet again going to be without my machine for however long it takes for them to scrape the stuff off and apply a solution that actually works. Anyways, thanks again for both the advice and the empathy. Regards, Kai On 2012-08-09, at 8:25 PM, Mario German Mejia <[email protected]> wrote: Kai, > >I lived that nightmarea while ago and I was prey of Whole Latte Love bad >customer service. >Ok, they are always nice over the phone asking you to ship them the >machine.... :(((( and their turnaround time was more than 7 weeks..... >In addition to that, after 3 years ( now I have and Alex Duetto) I am still >waiting for their phone call to let me know which sealant I was supposed to >use for the leaking brew boiler's element. > >Then, I tried a local Espresso Service to have it fixed and they cheated on >me...... They just put probably the same blue stuff they put in yours thinking >it would do the trick :) > >Finally, I found out that the root of the problem is that incredibly, Expobar >does not fit a teflon gasket for the heating element to avoid leaks..... that >would be avery cheap fix..... > >A seasoned espresso guy suggested me to use Loctite 567 which is a thread >sealant. It is not a thread locker like some users were suggesting. >The sealant works fine, first, it will allow you time to screw the element >back and it is suitable for high temperature and pressure. KEEP IN MIND that >you have to let it cure for 3 full days before using the machone again + you >will need to spend around 5 0r 6 gallons of water running through the group to >get rid of a funky flavor. The goos thing is that it is food safe as well. It >is NFS Standard 61 ( safe with water). > >In addition to the one that I tried, I came across this one as well and it is >supposed to be good since it is also NFS Standard 61 and stefanoespressocare > carries it. >By the way, Loctite 567 is elastic as well and you will be able to get the >element out in the future if you ever need to do so. >It is your >call: http://espressocare.com/Qstore/Qstore.cgi?CMD=011&PROD=1269561443&PNAME=Thread+Sealant+Food+Grade > >Good luck, > >Mario > > > >________________________________ > From: kai lin <[email protected]> >To: [email protected] >Sent: Thursday, August 9, 2012 5:22 PM >Subject: Brewtus has a leak > > >Hi All, > >I'm hoping someone can help me out - it's been an absolute disaster. The >story so far: late last year, I ended up blowing my heating element. Being in >Toronto, Canada, I didn't want to ship my machine to Winnipeg for diagnoses so >I brought my machine to a local shop in order to have it fixed. They ended up >damaging the boiler when they tried to replace the heating element. Fast >forward 9 months (!!!) to get the parts and I have just gotten my machine back >today. Unfortunately, even though these guys said they tested the machine, >there's definitely a leak. I opened the machine and it looks like the brew >boiler that was supposed to be replaced is covered in blue stuff that has been >LIBERALLY applied to the bottom of the boiler. The leak is coming from the >blue stuff. It looks like it's possibly leaking from where the heating >element (I assume) leads are coming from the bottom of the boiler. Right now, I don't even know if they actually replaced the boiler or if they just slapped the blue stuff over the old boiler hoping it sealed the leak. > >Does anyone have any ideas? Support for the Brewtus up here in Canada is >absolutely brutal. When I call the authorized dealer, all he wants to talk >about is whether my water is conditioned properly. > >Anyways, hope some of the experts here will take pity on the n00bie. > >Thanks in advance, > >Kai >-- >You received this message because you are subscribed to the Google Groups >"Brewtus" group. >To view this discussion on the web visit >https://groups.google.com/d/msg/brewtus/-/sXxanO536MwJ. >To post to this group, send email to [email protected]. >To unsubscribe from this group, send email to >[email protected]. >For more options, visit this group at >http://groups.google.com/group/brewtus?hl=en. > > > -- >You received this message because you are subscribed to the Google Groups >"Brewtus" group. >To post to this group, send email to [email protected]. >To unsubscribe from this group, send email to >[email protected]. >For more options, visit this group at >http://groups.google.com/group/brewtus?hl=en. > -- You received this message because you are subscribed to the Google Groups "Brewtus" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/brewtus?hl=en. -- You received this message because you are subscribed to the Google Groups "Brewtus" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/brewtus?hl=en.
