Thanks John. Putting this together with the information above has been very helpful. I'm seriously at the point where I think I'm going to cut my losses and just do the fix myself.
Regards, Kai On Friday, August 10, 2012 5:06:41 AM UTC-4, sc00bs wrote: > > When I spoke to my local distributor they said the same thing about > the gasket from Creme. > > They said that the brew boiler leaks more often because it is fully > saturated and pressurised to a much higher level than the steam boiler > (9bar vs 1.4bar). > > They used some thread sealer, not sure if it was the loktite one, it > has ared colour. > > JohnB > > On Fri, Aug 10, 2012 at 4:03 AM, Mario German Mejia > <[email protected]<javascript:>> > wrote: > > Kai, the problem that I experienced when I tried the local shop is that > > there is no way to know if they truly let the product cure for 3 full > days > > before testing the machine. Then, I sent it back and they used the blue > > stuff..... GRRRRR > > In the end, I was the one who fixed it.... > > > > Just keep tha in mind, otherwise, you will be experiencing the same > issue in > > 6 months to a year. It happened to me and I learned it in the hard way. > > > > Good Luck, > > > > Mario > > > > From: Kai Lin <[email protected] <javascript:>> > > To: "[email protected] <javascript:>" > > <[email protected]<javascript:>> > > > Cc: "[email protected] <javascript:>" > > <[email protected]<javascript:>> > > > Sent: Thursday, August 9, 2012 8:27 PM > > Subject: Re: Brewtus has a leak > > > > Mario, > > > > Thanks for the reply. I'm supposed to be getting a call tomorrow from > the > > guys at the shop. I'll definitely mention both of these products to > them > > and see of they can make the leak stop. At this point, it looks like > I'm > > yet again going to be without my machine for however long it takes for > them > > to scrape the stuff off and apply a solution that actually works. > > > > Anyways, thanks again for both the advice and the empathy. > > > > Regards, > > > > Kai > > > > > > On 2012-08-09, at 8:25 PM, Mario German Mejia > > <[email protected]<javascript:>> > wrote: > > > > Kai, > > > > I lived that nightmarea while ago and I was prey of Whole Latte Love bad > > customer service. > > Ok, they are always nice over the phone asking you to ship them the > > machine.... :(((( and their turnaround time was more than 7 weeks..... > > In addition to that, after 3 years ( now I have and Alex Duetto) I am > still > > waiting for their phone call to let me know which sealant I was supposed > to > > use for the leaking brew boiler's element. > > > > Then, I tried a local Espresso Service to have it fixed and they > cheated on > > me...... They just put probably the same blue stuff they put in yours > > thinking it would do the trick :) > > > > Finally, I found out that the root of the problem is that incredibly, > > Expobar does not fit a teflon gasket for the heating element to avoid > > leaks..... that would be avery cheap fix..... > > > > A seasoned espresso guy suggested me to use Loctite 567 which is a > thread > > sealant. It is not a thread locker like some users were suggesting. > > The sealant works fine, first, it will allow you time to screw the > element > > back and it is suitable for high temperature and pressure. KEEP IN MIND > that > > you have to let it cure for 3 full days before using the machone again + > you > > will need to spend around 5 0r 6 gallons of water running through the > group > > to get rid of a funky flavor. The goos thing is that it is food safe as > > well. It is NFS Standard 61 ( safe with water). > > > > In addition to the one that I tried, I came across this one as well and > it > > is supposed to be good since it is also NFS Standard 61 and > > stefanoespressocare carries it. > > By the way, Loctite 567 is elastic as well and you will be able to get > the > > element out in the future if you ever need to do so. > > It is your call: > > > http://espressocare.com/Qstore/Qstore.cgi?CMD=011&PROD=1269561443&PNAME=Thread+Sealant+Food+Grade > > > > > Good luck, > > > > Mario > > > > From: kai lin <[email protected] <javascript:>> > > To: [email protected] <javascript:> > > Sent: Thursday, August 9, 2012 5:22 PM > > Subject: Brewtus has a leak > > > > Hi All, > > > > I'm hoping someone can help me out - it's been an absolute disaster. > The > > story so far: late last year, I ended up blowing my heating element. > Being > > in Toronto, Canada, I didn't want to ship my machine to Winnipeg for > > diagnoses so I brought my machine to a local shop in order to have it > fixed. > > They ended up damaging the boiler when they tried to replace the heating > > element. Fast forward 9 months (!!!) to get the parts and I have just > > gotten my machine back today. Unfortunately, even though these guys > said > > they tested the machine, there's definitely a leak. I opened the > machine > > and it looks like the brew boiler that was supposed to be replaced is > > covered in blue stuff that has been LIBERALLY applied to the bottom of > the > > boiler. The leak is coming from the blue stuff. It looks like it's > > possibly leaking from where the heating element (I assume) leads are > coming > > from the bottom of the boiler. Right now, I don't even know if they > > actually replaced the boiler or if they just slapped the blue stuff over > the > > old boiler hoping it sealed the leak. > > > > Does anyone have any ideas? Support for the Brewtus up here in Canada > is > > absolutely brutal. When I call the authorized dealer, all he wants to > talk > > about is whether my water is conditioned properly. > > > > Anyways, hope some of the experts here will take pity on the n00bie. > > > > Thanks in advance, > > > > Kai > > -- > > You received this message because you are subscribed to the Google > Groups > > "Brewtus" group. > > To view this discussion on the web visit > > https://groups.google.com/d/msg/brewtus/-/sXxanO536MwJ. > > To post to this group, send email to [email protected]<javascript:>. > > > To unsubscribe from this group, send email to > > [email protected] <javascript:>. > > For more options, visit this group at > > http://groups.google.com/group/brewtus?hl=en. > > > > > > -- > > You received this message because you are subscribed to the Google > Groups > > "Brewtus" group. > > To post to this group, send email to [email protected]<javascript:>. > > > To unsubscribe from this group, send email to > > [email protected] <javascript:>. > > For more options, visit this group at > > http://groups.google.com/group/brewtus?hl=en. > > > > -- > > You received this message because you are subscribed to the Google > Groups > > "Brewtus" group. > > To post to this group, send email to [email protected]<javascript:>. > > > To unsubscribe from this group, send email to > > [email protected] <javascript:>. > > For more options, visit this group at > > http://groups.google.com/group/brewtus?hl=en. > > > > > > -- > > You received this message because you are subscribed to the Google > Groups > > "Brewtus" group. > > To post to this group, send email to [email protected]<javascript:>. > > > To unsubscribe from this group, send email to > > [email protected] <javascript:>. > > For more options, visit this group at > > http://groups.google.com/group/brewtus?hl=en. > -- You received this message because you are subscribed to the Google Groups "Brewtus" group. To view this discussion on the web visit https://groups.google.com/d/msg/brewtus/-/01uAtMbAbgcJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/brewtus?hl=en.
