Remember the golden rule: If you're doing the work yourself you have the right to buy any tool you need. Necessary tool for heater element removal: impact wrench! Necessary for the rest of the plumbing: good high quality open wrenches. I've a huge vise and 3+ foot wrench at home but couldn't get the elements to budge. Impact wrench at local gas station gently twisted the element out in about 15 seconds (they also had a huge vise), the hardened sealant came out like toothpaste. Never used an impact wrench before and was utterly amazed. Gas station had a large steel socket that fit snuggly and there's was an air tool. There are corded impact wrenches that are supposed to do a good job, I've not used one but am tempted. Don't use impact wrench to install anything though. I used write teflon on all threads and no leaks, maybe I was lucky. Sorry about the blue gunk, that sounds like a bad situation. Its quite involved to get everything back together, you'd be frustrated too if it leaks after you're done. Finally: I've always found the techs at wll to be very helpful. Not once have they suggested I send my machine in.
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