I think my main advice from years of turning wrenches on all sorts of stuff 
would be:  if you don't have the right tool, stop and find it. If things aren't 
going well, stop and figure out a better way. Be patient and you'll be fine; 
don't be afraid to ask lots of questions. Remembering that the alternative is a 
nine-month delay with a botched end result. You can do it. 

b

Sent from my 8-track deck

On Aug 10, 2012, at 7:12, kai lin <[email protected]> wrote:

> I'm thinking you're right, Ben.  Any advice from the fine members of the 
> forum would be greatly appreciated!
> 
> Please feel free to add to the procedure list or correct.  This'll be my 
> first time so if there's tips, etc... that you folks would offer to share, I 
> would be very grateful.  i'll search the forum as well for any procedures 
> that others have posted.  
> 
> Right now - the list of things I need to fix the brew boiler:
> 
> - get the blue gunk off -> i'm hoping it's easy to get off.  It feels like 
> silicone of some sort
> - get the heating element out -> I'm guessing this will involve boiler removal
> - obtain some food safe sealant -> either the loctite or the stuff Mario 
> linked to
> - put everything back together
> 
> So to do this, I'll need:
> 
> - tools: wrenches, (?)
> - towels 
> - teflon tape
> 
> Regards,
> 
> Kai.
> 
> 
> 
> 
> On Fri, Aug 10, 2012 at 9:57 AM, Ben McCafferty <[email protected]> wrote:
> Hey Kai,
> Sorry to hear of your troubles, but if they botched it before, it might be 
> time to turn the wrenches yourself?  Or find a way to get one of the forum's 
> members to come help, etc?
> 
> Best of luck; I havent had many days without my Brewtus, but they were all 
> bad, ha ha. :)
> 
> b
> 
> Sent from my 8-track deck
> 
> On Aug 9, 2012, at 18:27, Kai Lin <[email protected]> wrote:
> 
>> Mario,
>> 
>> Thanks for the reply.  I'm supposed to be getting a call tomorrow from the 
>> guys at the shop.  I'll definitely mention both of these products to them 
>> and see of they can make the leak stop.  At this point, it looks like I'm 
>> yet again going to be without my machine for however long it takes for them 
>> to scrape the stuff off and apply a solution that actually works.  
>> 
>> Anyways, thanks again for both the advice and the empathy.
>> 
>> Regards,
>> 
>> Kai
>> 
>> 
>> On 2012-08-09, at 8:25 PM, Mario German Mejia <[email protected]> wrote:
>> 
>>> Kai,
>>>  
>>> I lived that nightmarea while ago and I was prey of Whole Latte Love bad 
>>> customer service.
>>> Ok, they are always nice over the phone asking you to ship them the 
>>> machine.... :(((( and their turnaround time was more than 7 weeks.....
>>> In addition to that, after 3 years ( now I have and Alex Duetto) I am still 
>>> waiting for their phone call to let me know which sealant I was supposed to 
>>> use for the leaking brew boiler's element.
>>>  
>>> Then, I tried a local Espresso Service to have it fixed  and they cheated 
>>> on me...... They just put probably the same blue stuff they put in yours 
>>> thinking it would do the trick :)
>>>  
>>> Finally, I found out that the root of the problem is that incredibly, 
>>> Expobar does not fit a teflon gasket for the heating element to avoid 
>>> leaks..... that would be avery cheap fix.....
>>>  
>>> A seasoned espresso guy suggested me to use Loctite 567 which is a  thread 
>>> sealant. It is not a thread locker like some users were suggesting. 
>>> The sealant works fine, first, it will allow you time to screw the element 
>>> back and it is suitable for high temperature and pressure. KEEP IN MIND 
>>> that you have to let it cure for 3 full days before using the machone again 
>>> + you will need to spend around 5 0r 6 gallons of water running through the 
>>> group to get rid of a funky flavor. The goos thing is that it is food safe 
>>> as well. It is NFS Standard 61 ( safe with water).
>>>  
>>> In addition to the one that I tried, I came across this one as well and it 
>>> is supposed to be good since it is also NFS Standard 61 and   
>>> stefanoespressocare  carries it.
>>> By the way, Loctite 567 is elastic as well and you will be able to get the 
>>> element out in the future if you ever need to do so.
>>> It is your call: 
>>> http://espressocare.com/Qstore/Qstore.cgi?CMD=011&PROD=1269561443&PNAME=Thread+Sealant+Food+Grade
>>>  
>>> Good luck,
>>>  
>>> Mario 
>>> 
>>> From: kai lin <[email protected]>
>>> To: [email protected] 
>>> Sent: Thursday, August 9, 2012 5:22 PM
>>> Subject: Brewtus has a leak
>>> 
>>> Hi All,
>>> 
>>> I'm hoping someone can help me out - it's been an absolute disaster.  The 
>>> story so far: late last year, I ended up blowing my heating element.  Being 
>>> in Toronto, Canada, I didn't want to ship my machine to Winnipeg for 
>>> diagnoses so I brought my machine to a local shop in order to have it 
>>> fixed.  They ended up damaging the boiler when they tried to replace the 
>>> heating element.  Fast forward 9 months (!!!) to get the parts and I have 
>>> just gotten my machine back today.  Unfortunately, even though these guys 
>>> said they tested the machine, there's definitely a leak.  I opened the 
>>> machine and it looks like the brew boiler that was supposed to be replaced 
>>> is covered in blue stuff that has been LIBERALLY applied to the bottom of 
>>> the boiler.  The leak is coming from the blue stuff.  It looks like it's 
>>> possibly leaking from where the heating element (I assume) leads are coming 
>>> from the bottom of the boiler.  Right now, I don't even know if they 
>>> actually replaced the boiler or if they just slapped the blue stuff over 
>>> the old boiler hoping it sealed the leak.
>>> 
>>> Does anyone have any ideas?  Support for the Brewtus up here in Canada is 
>>> absolutely brutal.  When I call the authorized dealer, all he wants to talk 
>>> about is whether my water is conditioned properly.
>>> 
>>> Anyways, hope some of the experts here will take pity on the n00bie.
>>> 
>>> Thanks in advance,
>>> 
>>> Kai
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