Look forward to it Kai

JohnB

On Fri, Aug 10, 2012 at 5:47 PM, Kai Lin <[email protected]> wrote:
> You guys totally rock.  Looks like I have a weekend job ahead of me.
>
> I'll be sure to post pics and keep everyone posted.
>
> Thanks,
>
> Kai
>
>
> On 2012-08-10, at 11:26 AM, Ben McCafferty <[email protected]> wrote:
>
> I think my main advice from years of turning wrenches on all sorts of stuff
> would be:  if you don't have the right tool, stop and find it. If things
> aren't going well, stop and figure out a better way. Be patient and you'll
> be fine; don't be afraid to ask lots of questions. Remembering that the
> alternative is a nine-month delay with a botched end result. You can do it.
>
> b
>
> Sent from my 8-track deck
>
> On Aug 10, 2012, at 7:12, kai lin <[email protected]> wrote:
>
> I'm thinking you're right, Ben.  Any advice from the fine members of the
> forum would be greatly appreciated!
>
> Please feel free to add to the procedure list or correct.  This'll be my
> first time so if there's tips, etc... that you folks would offer to share, I
> would be very grateful.  i'll search the forum as well for any procedures
> that others have posted.
>
> Right now - the list of things I need to fix the brew boiler:
>
> - get the blue gunk off -> i'm hoping it's easy to get off.  It feels like
> silicone of some sort
> - get the heating element out -> I'm guessing this will involve boiler
> removal
> - obtain some food safe sealant -> either the loctite or the stuff Mario
> linked to
> - put everything back together
>
> So to do this, I'll need:
>
> - tools: wrenches, (?)
> - towels
> - teflon tape
>
> Regards,
>
> Kai.
>
>
>
>
> On Fri, Aug 10, 2012 at 9:57 AM, Ben McCafferty <[email protected]> wrote:
>>
>> Hey Kai,
>> Sorry to hear of your troubles, but if they botched it before, it might be
>> time to turn the wrenches yourself?  Or find a way to get one of the forum's
>> members to come help, etc?
>>
>> Best of luck; I havent had many days without my Brewtus, but they were all
>> bad, ha ha. :)
>>
>> b
>>
>> Sent from my 8-track deck
>>
>> On Aug 9, 2012, at 18:27, Kai Lin <[email protected]> wrote:
>>
>> Mario,
>>
>> Thanks for the reply.  I'm supposed to be getting a call tomorrow from the
>> guys at the shop.  I'll definitely mention both of these products to them
>> and see of they can make the leak stop.  At this point, it looks like I'm
>> yet again going to be without my machine for however long it takes for them
>> to scrape the stuff off and apply a solution that actually works.
>>
>> Anyways, thanks again for both the advice and the empathy.
>>
>> Regards,
>>
>> Kai
>>
>>
>> On 2012-08-09, at 8:25 PM, Mario German Mejia <[email protected]> wrote:
>>
>> Kai,
>>
>> I lived that nightmarea while ago and I was prey of Whole Latte Love bad
>> customer service.
>> Ok, they are always nice over the phone asking you to ship them the
>> machine.... :(((( and their turnaround time was more than 7 weeks.....
>> In addition to that, after 3 years ( now I have and Alex Duetto) I am
>> still waiting for their phone call to let me know which sealant I was
>> supposed to use for the leaking brew boiler's element.
>>
>> Then, I tried a local Espresso Service to have it fixed  and they cheated
>> on me...... They just put probably the same blue stuff they put in yours
>> thinking it would do the trick :)
>>
>> Finally, I found out that the root of the problem is that incredibly,
>> Expobar does not fit a teflon gasket for the heating element to avoid
>> leaks..... that would be avery cheap fix.....
>>
>> A seasoned espresso guy suggested me to use Loctite 567 which is a  thread
>> sealant. It is not a thread locker like some users were suggesting.
>> The sealant works fine, first, it will allow you time to screw the element
>> back and it is suitable for high temperature and pressure. KEEP IN MIND that
>> you have to let it cure for 3 full days before using the machone again + you
>> will need to spend around 5 0r 6 gallons of water running through the group
>> to get rid of a funky flavor. The goos thing is that it is food safe as
>> well. It is NFS Standard 61 ( safe with water).
>>
>> In addition to the one that I tried, I came across this one as well and it
>> is supposed to be good since it is also NFS Standard 61 and
>> stefanoespressocare  carries it.
>> By the way, Loctite 567 is elastic as well and you will be able to get the
>> element out in the future if you ever need to do so.
>> It is your call:
>> http://espressocare.com/Qstore/Qstore.cgi?CMD=011&PROD=1269561443&PNAME=Thread+Sealant+Food+Grade
>>
>> Good luck,
>>
>> Mario
>>
>> From: kai lin <[email protected]>
>> To: [email protected]
>> Sent: Thursday, August 9, 2012 5:22 PM
>> Subject: Brewtus has a leak
>>
>> Hi All,
>>
>> I'm hoping someone can help me out - it's been an absolute disaster.  The
>> story so far: late last year, I ended up blowing my heating element.  Being
>> in Toronto, Canada, I didn't want to ship my machine to Winnipeg for
>> diagnoses so I brought my machine to a local shop in order to have it fixed.
>> They ended up damaging the boiler when they tried to replace the heating
>> element.  Fast forward 9 months (!!!) to get the parts and I have just
>> gotten my machine back today.  Unfortunately, even though these guys said
>> they tested the machine, there's definitely a leak.  I opened the machine
>> and it looks like the brew boiler that was supposed to be replaced is
>> covered in blue stuff that has been LIBERALLY applied to the bottom of the
>> boiler.  The leak is coming from the blue stuff.  It looks like it's
>> possibly leaking from where the heating element (I assume) leads are coming
>> from the bottom of the boiler.  Right now, I don't even know if they
>> actually replaced the boiler or if they just slapped the blue stuff over the
>> old boiler hoping it sealed the leak.
>>
>> Does anyone have any ideas?  Support for the Brewtus up here in Canada is
>> absolutely brutal.  When I call the authorized dealer, all he wants to talk
>> about is whether my water is conditioned properly.
>>
>> Anyways, hope some of the experts here will take pity on the n00bie.
>>
>> Thanks in advance,
>>
>> Kai
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