Steve Haywood > I think the situation at Kidder has now been resolved but at > one time the store manager's attitude to BW was contemptuous. > Over a two month period BW pulled literally hundreds of > trolleys from the canal. The response of the manager was to > to refuse to even talk about the problem, going so far as to > order BW staff off the premises when they arrived for a > meeting they'd requested by letter. > > What do you do in response to that sort of thing? Stop using > the store is the answer, but boats as always were queuing up > there the last time I past.
A friend from my student days had the answer to that one. He had pulled a trolley out of the river which had obviously been there for some time, and was covered in slime and weed. He wheeled it back to Tesco, asked for the Store Manager and requested a donation to some student society he was involved with, for returning the trolley. When the Manager refused, he left the trolley in the middle of the store, dripping muddy water all over the floor and rang the Council to report a health hazard... David Mack
