Hey guys, lets say it is your responsibility to write up incident reports when stuff doesnt work, or clients get pissed for whatever reason, u know, so that upper management can review and come up with strategies to make sure those problems don't happen again.
Let's say a client called in cos something happened and you went ahead and fixed the problem and it turns out that the cause was that a co-worker missed out on some detail. Well I was about to write up a ticket on it, without thinking, and another person said "No dont do that we watch out for each other". And I nodded in agreement. So I didnt write it up. it wasnt really a big deal, and if it had went thru that co-worker could get some bad marks or whatever. And I also have an issue with the way things work here, cos it opens up to people making easy mistakes. you know, stuff that should be automated. it's fricken 2007! I've already made a decision, and I think it's a good decision. what do u guys think? And I'm still growing up and learning, and the thing i am starting to understand is, everyone watches out for each other, no matter what kinda work you do. wether it was right or wrong. Maybe unless it's mission critical or life threatening. MAYBE haha. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| ColdFusion MX7 by Adobe® Dyncamically transform webcontent into Adobe PDF with new ColdFusion MX7. Free Trial. http://www.adobe.com/products/coldfusion?sdid=RVJV Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:237635 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5
