its a joke. i could spend 2 or three week on that
and come up with a BANGIN system.  just gimme a shot!



On Thu, Feb 26, 2009 at 10:16 AM, Ray Champagne <[email protected]> wrote:
>
> Glad I'm not the only one.  There isn't too much that I would keep
> (and TW sounds like it is the same as Comcast, more or less).  I would
> start at the very beginning and redo the whole thing.  I don't have
> the answers as to what exactly I would change, but then again, I am
> not a UI guru.  I just know what works and doesn't work when I am
> presented it.
>
> As a side, note, I put this into a blog post, and within one hour, I
> got a response from Comcast Customer Service in my comments section:
>
> "Thanks for the feedback. We are currently making improvements on our
> DVR. I will share your feedback to the appropriate department.
> Hopefully, you will the improvements soon."
>
> Thanks!
>
> Mark Casem
> Comcast Corp.
> National Customer Operations
> [email protected]
>
> I'm not sure what this means, it is very vague, but I had to laugh.
> This was my second rant against them, and the second time I was
> contacted by some agent of theirs.  At least they are keeping an eye
> on what is being said about them!
>
> On Thu, Feb 26, 2009 at 8:07 AM, C. Hatton Humphrey <[email protected]> 
> wrote:
>>
>>> I have become more and more impatient and angry with Comcast's lack of
>>> quality when it comes to their UI on their DVRs.  Seriously, who
>>> designed this piece of shit?
>>
>> If it's anything like Time Warner's box, a room full of monkeys, half
>> on uppers and the other half on downers.
>>
>>> competition...USABILITY!  I have used DirecTV's DVR before, and it is
>>> light years from the crap that Comcast stuck on us.
>>>
>>> Is this too much to ask?
>>
>> Yup, and I'm in complete agreement!  The fact that the system cannot
>> be programed to record "only new" shows (like DTV's), it's
>> inflexibility to record a show on "any channel at any time" are
>> frustrating.  Their concept of a "navigation system" would get a
>> person walking across the street!
>>
>> That said, there are features that Time Warner offers that I really
>> like.  The abundance of "On Demand" programming, the ability to "Start
>> Over" on some shows, the glut of HD channels and caller ID on the
>> screen make up for the UI's problems to a small degree.  The cost
>> difference makes up for the res
>>
>>
>
> 

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