Ha! I work at a "World Class" University. Having a lot of education doesn't
necessarily make you smart. It just makes you well educated in a particular
subject.

And honestly, computers _are_ complicated. And user interfaces _do_ suck.
And some people _are_ dense. :-)

-Kevin

----- Original Message -----
From: "cfhelp" <[EMAIL PROTECTED]>
To: "CF-Community" <[EMAIL PROTECTED]>
Sent: Thursday, October 23, 2003 10:54 AM
Subject: The Woes of Tech Support

> So I am sending email back and forth with a client. In the last email
> correspondent with him I stated for the 3rd time the correct email
settings
> for Outlook Express. I have been very polite and patient but he replies
back
> with this.
>
>
>
> "In spite of the fact that some of the emails may cause you to think
> otherwise, I am not stupid. I have two undergraduate degrees, a master's
> degree, an Ed.D, and 12 months of post-doctoral study, but I'm still
having
> problems with things I didn't even do."
>
>
>
> Shouldn't he be able to figure it out him self?
>
>
>
> My reply is "Wow, I only have an AOS in Microprocessors and
> Telecommunications"
>
>
>
> So I think about a 7 year degree and my 7+ years experience, all the
people
> I have worked with that made more money and higher position than I did but
> couldn't configure their computer applications. I also think about how
much
> I have "matured" (I have a little, I wipe the seat if I sprinkle) over the
> last 7 years.
>
>
>
> I came up with
>
>
>
> Masters Degree is to 7 years Experience as 7 years older is to 7 years
> smarter.
>
>
>
>
>
> Rick
>
>
>
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