Yeah I usually find that the ego comes out when they feel they have to
defend themselves.

-----Original Message-----
From: cantrl. a [mailto:[EMAIL PROTECTED]
Sent: Thursday, October 23, 2003 4:26 PM
To: CF-Community
Subject: Re:The Woes of Tech Support

The guy may be intellegent, but he sounds like he has a bad ego. I've
also found a lot of people that flaunt their big titles and list of
degrees to show proof of their intellegence to errrr... not be so
intellegent.

Say you did think this guy was the most stupid person on earth; if he
were so intellegent wouldn't he have just accepted that, giggled knowing
you were wrong, and then worked towards solving his problem - using your
perception of him as an advantage somehow? Isn't his mission to solve a
problem? Should it matter if he solved his problem with the assistance
of somebody who thought he was stupid or intellegent? And if he were so
intellegent, doesn't him focussing on other peoples perception of his
intellegence say a little something about his intellegence?

People and their egos - so lame.

>So I am sending email back and forth with a client. In the last email
>correspondent with him I stated for the 3rd time the correct email
settings
>for Outlook Express. I have been very polite and patient but he replies
back
>with this.
>
>
>
>"In spite of the fact that some of the emails may cause you to think
>otherwise, I am not stupid. I have two undergraduate degrees, a
master's
>degree, an Ed.D, and 12 months of post-doctoral study, but I'm still
having
>problems with things I didn't even do."
>
>
>
>Shouldn't he be able to figure it out him self?
>
>
>
>My reply is "Wow, I only have an AOS in Microprocessors and
>Telecommunications"
>
>
>
>So I think about a 7 year degree and my 7+ years experience, all the
people
>I have worked with that made more money and higher position than I did
but
>couldn't configure their computer applications. I also think about how
much
>I have "matured" (I have a little, I wipe the seat if I sprinkle) over
the
>last 7 years.
>
>
>
>I came up with
>
>
>
>Masters Degree is to 7 years Experience as 7 years older is to 7 years
>smarter.
>
>
>
>
>
>Rick
>
>
  _____  


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