Ain't that the truth! Scream if it doesn't  work and forget the other times
when it does work.


----- Original Message -----
From: "Matt Robertson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, March 27, 2002 11:39 AM
Subject: RE: [Declude.JunkMail] Road Runner blocking email


> Or your customers, sympathetic to your position but needing proper email
> service, will go somewhere else.  All they care about are results, not
> blame or punishing the guilty.
>
> Just a thought,
>
> --Matt Robertson--
> MSB Designs, Inc.
> http://mysecretbase.com
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of
> andyb@thumpernet
> Sent: Wednesday, March 27, 2002 11:35 AM
> To: [EMAIL PROTECTED]
> Subject: [Declude.JunkMail] Road Runner blocking email
>
>
> Hi,
>
> This has to do with spam and the like so I thought it would be of
> interest to the list.
>
> Sometime yesterday, any email addressed @twcny.rr.com was coming back as
> undeliverable.  Examination of logs shows that they are refusing all
> email coming from 216.153.138, and entire block of class C addreses, of
> which I only have 32.
>
> So, I followed the instructions given in the log file, went the web
> site, sent them an email.  The clock is ticking.
>
> I call Road Runner tech support, get a level 3 tech, who says he can't
> see that anything is being blocked.  He sends me an email about an hour
> later saying that all issues of this type have to be resonded to by
> email, the same email I had already sent, and that it would take 24 to
> 72 hours for a response.
>
> I have been in this biz for 7 years and never had an issue like this.
>
> They are not following the RFC's as I understand them, as they are
> punishing everyone with a mail server in the Class C, for something that
> probably only one email server was involved with.  I was not sent an
> email to [EMAIL PROTECTED] informing me of any issues.
>
> At this point, I've returned the favor.  Road Runner is blacklisted. I
> have sent an email to my users explaining the inappropriate blocking of
> email by roadrunner.  Perhaps if Road Runner gets enough complaints from
> their users, they will rethink their excessive enforcement policy.
>
> Comments anticipated.
>
> Thanks,
> Andy Baldwin
>
> [EMAIL PROTECTED]
> http://www.thumpernet.com
> 315-282-0020
>
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