Christian Lohmaier wrote: > > Second, the support page is very bad, it's overwhelming, half the links > > are not very useful, and most links don't fit on the concept of "support" > > Using the bad design of other pages as argument why the front page > should fulfill the task instead is invalid.
No, it's valid until the other page gets fixed. And at the rate OOo moves that's going to be a long time. If I could trust the support page to be fixed soon I might agree with you. I have *TRIED* to get the support page updated, and nothing. > > Third, people looking for documentation will not necessarily click on > > "support" because documentation is not support. > > They will, if this is the only Link that suggests help. No, removing links to help items is not the way to improve usability. And you are ending them to a page which is not helpful. The support page does not meet the requirements of a user seeking help. I can't even figure out what requirements it's intended to meet. > When I visit sites for apps that I'm interested in, I usually search for > Screenshots (if I don't know the app), the FAQ (if I have a problem), > then other ressources. > > Documentation mostly comes with the package. OOo doesn't come with useful documentation though. If it did I might agree with you (perhaps). And even then, documentation, mailing lists and forums are still a top priority item for site visitors. > > Again, the point is not whether it's *possible* to find something, but > > whether the page is well designed to make it visible and help the user > > understand what's behind the links. [...] > > I agree with this statement. I'm glad. > > 1) The development page has as many problems as the support page, but > > worse. > > see above. Don't try to compensate other pages' problems with the front > page. NO. The development page is NOT intended for new volunteers. That's not the target audience, that's not its purpose. It is there as a massive resource for existing developers already familiar with OOo. > > 2) What about all the non-development contributions? Take a look at the > > contribution page. Most of the work that volunteers do at OOo is not > > development. > > I as well thing that developers will know how to find their pages, so > better call it "Contributing" (we have a nice contibuting page) If the "development" tab is replaced by a "contributing" tab that goes to the contributing page I'll be happy. Somehow I'm not holdin gmy breath. > I as well have 1024x768 - but the site should be usable with 800x600 as > well A site should be designed to work on any resolution. The resolution is not the cause of the problems i listed. -- Daniel Carrera | There is no urge so great as for one man to Join OOoAuthors today! | edit another man's work. http://www.oooauthors.org | -- Mark Twain --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
