----- Original Message -----
From: "Garry Dolley" <[EMAIL PROTECTED]>
To: "Hostroute.com" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Friday, May 11, 2001 7:11 PM
Subject: Re: Chargebacks


> We simply change all the contacts (Admin, Billing, Technical) to us
> for the domains that are charged back.  We also, obviously, change
> their admin password.  Basically, the domain becomes ours whether we
> like it or not.  But at least they don't get to use it.

Yes, this is what I want to do.
But how do you change the password if they have already changed it (which
they do to stop you taking the domain back from them).

Its another of these areas where its not at all clear if the end user is our
customer or a customer of OpenSRS as we have no control over these issues
once the password has been issued.

Gordon

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