In the RWI we can specify email addresses that we may be contacted at for
various things. I don't know what that has to do with Tucows being more
important than customers (or vice versa). We too use an email address for
whois purposes that does not get used for any other purpose. Our customers
know how to contact us, as does Tucows. After reading Mikey's original
message, I checked my delete bin and, sure enough, there was a message from
[EMAIL PROTECTED] along with all the spam (including lots from Verisign and
even some from another OpenSRS reseller (owned by Tucows... hmmmm...))

So, Mike's original concern stands. Why should we bother specifying an
address for announcements if OpenSRS is not going to use it?

Just my two cents (Canadian)

Brian O'Donnell
Doctor PC
www.doctorpc.ca

----- Original Message -----
From: "Chuck Hatcher" <[EMAIL PROTECTED]>
To: "Mike Allen" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Tuesday, July 30, 2002 6:44 PM
Subject: Re: Letters from Tucpws?


Are you saying email from Tucows is more important than email from your
customers?

I hate wading through spam as much as the next guy, but I would never filter
email sent to a contact address I have published to the public.  (And I
can't think of a better way for Tucows to make sure you keep your "public"
address updated than to use it for critical updates!)

  ----- Original Message -----
  From: Mike Allen
  To: discuss-list
  Sent: Tuesday, July 30, 2002 3:48 PM
  Subject: Letters from Tucpws?


  Hi All,

      Hoping Charles (But I think he is on vacation?) might shed some light.
Should account teams etc announcement e-mails be sent to the email that we
have designated as, let's say announcements?  I have been receiving email to
our address that is listed in the WHOIS that we filter for spam!  I have a
bad feeling we will loose a important message one day if this is not
changed....

  Maybe we are the only one, but seems odd that SRS sends us mail to the
address that we list in the reseller area as our WHOIS info....


  --
  Mike Allen, 4CheapDomains.Net
  [EMAIL PROTECTED]
  http://www.4CheapDomains.Net
  (812) 275-8425 - Office
  (815) 364-1278 - Fax

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