----- Original Message -----
Sent: Tuesday, July 30, 2002 7:31
PM
Subject: Re: Letters from Tucpws?
Let me make sure I understand - I assume you're
talking about the reseller contact email address (as opposed to technical
contact).
If you don't want to use
email for reseller contact, you have the option of having the
address not appear in the whois. You can use a url, or a phone number,
or all the above, or nothing. My point is that if you DO publish an
email address as a means of contacting you for registration support, you
ought to at least skim through the messages sent to that address. If
you think advertising an email address is just going to result in a lot of
spam, then why do it?
Personally, I like listing only the URL,
and providing a support form on the website.
----- Original Message -----
Sent: Tuesday, July 30, 2002 7:50
PM
Subject: Re: Letters from
Tucpws?
Come on dude. They are
sending email to a public, mostly trash box. Yes, their e-mail is more
important with the 200 emails a day we get from scum mining the who-is to
send us porno offers! We scan the trash bin a couple times a week to
make sure there is nothing "Important" but we make sure our customers know
the boxes (Proper procedures) for any issues... Are you telling me you
have time to sift through 200+ trash emails a day? It is called
organization and I definatly don't need someone telling me how to do it as
we have things running quite well and I can guarantee know one has "Ever"
filed a complaint against us. We go the extra mile. Why? We don't have
trash mail is our way every day!
Things run quite well
here. Just out of curiosity, how long have you been a reseller? If over a
year, you too would be a fine tuned machine from all the scum and crap on
a daily basis........
----- Original Message -----
Sent: Tuesday, July 30, 2002 5:44
PM
Subject: Re: Letters from
Tucpws?
Are you saying email from Tucows is more
important than email from your customers?
I hate wading through spam as much as the
next guy, but I would never filter email sent to a contact address
I have published to the public. (And I can't think of a better way
for Tucows to make sure you keep your "public" address updated than to
use it for critical updates!)
----- Original Message -----
Sent: Tuesday, July 30, 2002 3:48
PM
Subject: Letters from
Tucpws?
Hi All,
Hoping Charles (But I
think he is on vacation?) might shed some light. Should account teams
etc announcement e-mails be sent to the email that we have designated
as, let's say announcements? I have been receiving email
to our address that is listed in the WHOIS that we filter for
spam! I have a bad feeling we will loose a important message one
day if this is not changed....
Maybe we are the only one, but seems odd
that SRS sends us mail to the address that we list in the reseller
area as our WHOIS info....