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Let me make sure I understand - I assume you're
talking about the reseller contact email address (as opposed to technical
contact).
If you don't want to use
email for reseller contact, you have the option of having the address
not appear in the whois. You can use a url, or a phone number, or all the
above, or nothing. My point is that if you DO publish an email address as
a means of contacting you for registration support, you ought to at least skim
through the messages sent to that address. If you think advertising an
email address is just going to result in a lot of spam, then why do
it?
Personally, I like listing only the URL, and
providing a support form on the website.
----- Original Message -----
Sent: Tuesday, July 30, 2002 7:50
PM
Subject: Re: Letters from Tucpws?
Come on dude. They are sending
email to a public, mostly trash box. Yes, their e-mail is more important with
the 200 emails a day we get from scum mining the who-is to send us porno
offers! We scan the trash bin a couple times a week to make sure there
is nothing "Important" but we make sure our customers know the boxes (Proper
procedures) for any issues... Are you telling me you have time to sift through
200+ trash emails a day? It is called organization and I definatly don't need
someone telling me how to do it as we have things running quite well and I can
guarantee know one has "Ever" filed a complaint against us. We go the extra
mile. Why? We don't have trash mail is our way every day!
Things run quite well here.
Just out of curiosity, how long have you been a reseller? If over a year, you
too would be a fine tuned machine from all the scum and crap on a daily
basis........
----- Original Message -----
Sent: Tuesday, July 30, 2002 5:44
PM
Subject: Re: Letters from Tucpws?
Are you saying email from Tucows is more
important than email from your customers?
I hate wading through spam as much as the next
guy, but I would never filter email sent to a contact address I have
published to the public. (And I can't think of a better way for Tucows
to make sure you keep your "public" address updated than to use it for
critical updates!)
----- Original Message -----
Sent: Tuesday, July 30, 2002 3:48
PM
Subject: Letters from Tucpws?
Hi All,
Hoping Charles (But I
think he is on vacation?) might shed some light. Should account teams etc
announcement e-mails be sent to the email that we have designated as,
let's say announcements? I have been receiving email to our
address that is listed in the WHOIS that we filter for spam! I have
a bad feeling we will loose a important message one day if this is not
changed....
Maybe we are the only one, but seems odd that
SRS sends us mail to the address that we list in the reseller area as our
WHOIS info....
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