Philip, The response for renewals DOES include the orderID. :)
-- Charles Daminato Life is not holding a good hand; OpenSRS Product Manager Life is playing a poor hand well. Tucows Inc. - [EMAIL PROTECTED] - Danish proverb > -----Original Message----- > From: Phillip Beazley [mailto:[EMAIL PROTECTED]] > Sent: January 17, 2003 9:59 AM > To: Charles Daminato > Cc: [EMAIL PROTECTED] > Subject: RE: Disappearing Renewals > > > At 02:01 PM 1/16/2003, Charles Daminato wrote: > > >There are tracking numbers - for each successful transaction > posted to our > >system, an OrderID is provided. This is meant for you to > capture for future > >reference - or to track later to see what happened with that order. > > I wasn't aware of that. When you place a NEW order, you get the ID back > immediately. Since renewals have never done that, I assuming (wrongly of > course) that numbers were not being generated. I need this changed. I > don't want to have to look them up after the fact. If a number is being > generated at the time of renewal, it needs to be included on the response. > > IF this had been happening, I would have a number for this renewal. > > >I sympathize with your position, it is quite unfortunate. I > wish there was > >something further that I could do, but the situation makes that > impossible - > >and for this, I apologize. > > I understand and thank you. I just want to make sure this doesn't happen > again. > > > -- > Phillip Beazley > Onvix -- Website Hosting, Development & E-commerce > Visit http://www.onvix.com/ or call 727-578-9600. >
