At 02:01 PM 1/16/2003, Charles Daminato wrote:

There are tracking numbers - for each successful transaction posted to our
system, an OrderID is provided.  This is meant for you to capture for future
reference - or to track later to see what happened with that order.
I wasn't aware of that. When you place a NEW order, you get the ID back immediately. Since renewals have never done that, I assuming (wrongly of course) that numbers were not being generated. I need this changed. I don't want to have to look them up after the fact. If a number is being generated at the time of renewal, it needs to be included on the response.

IF this had been happening, I would have a number for this renewal.

I sympathize with your position, it is quite unfortunate.  I wish there was
something further that I could do, but the situation makes that impossible -
and for this, I apologize.
I understand and thank you. I just want to make sure this doesn't happen again.


--
Phillip Beazley
Onvix -- Website Hosting, Development & E-commerce
Visit http://www.onvix.com/ or call 727-578-9600.



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