Here is a great story about one of the earliest Usability tests on the 
Macintosh.

http://www.folklore.org/StoryView.py?project=Macintosh&story=Do_It.txt&sortOrder=Sort%20by%20Date&detail=high

It is a very short story and worth knowing about if you never heard it before. 
But the conclusions drawn from this test could have never be drawn from 
analysis of user behavior. It was drawn based on the facilitator making an 
observation and then questioning the user.

Nick Iozzo
Principal User Experience Architect

tandemseven

847.452.7442 mobile

[EMAIL PROTECTED]
http://www.tandemseven.com/




From: Oleh Kovalchuke
Sent: Sun 12/30/2007 11:45 PM
To: IxDA Discuss
Subject: [IxDA Discuss] The death of web usability testing as we know it?


I was reading Supercrunchers [1], and came across Omniture's Offermatica
[2].

Offermatica does real time randomization and analysis of traffic from the
variants of the page. The randomization is important here for validity of
the results. The analysis is per session.

For instance, you want to see, how search box placement or font size affects
product sales. Make the layouts to be tested and see, which one increases
sales in real time. I think this could lead to an incremental microevolution
of layouts, not unlike the biological microevolution (and look what good
that has done...).

So the questions I have are these:

   - Have people used Offermatica?
   - Since it brings actual statistical analysis into usability testing
   based on sales goals, doesn't it lead to the death (or at least to the
   significant dent) of the conventional web usability testing (facilitator,
   one-on-one etc.)? Put "something" on the web and start incrementing on daily
   basis.

Oleh

PS I understand that my message sounds like astroturfing. It is not. I am
only concerned about Nielsen's welfare.

------------------
[1] http://tinyurl.com/2nzrov
[2] http://www.omniture.com/products/optimization/offermatica - they use
rather long copy as well as tiny font on that page, I wonder, if those were
optimized with their software.
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