Oleh:
"Since it brings actual statistical analysis into usability testing
based on sales goals, doesn't it lead to the death (or at least to
the significant dent) of the conventional web usability testing
(facilitator, one-on-one etc.) ? Put "something" on the web and
start incrementing on daily basis."

I'm not opposed to metrics and analytical tools, but the real
challenge is in the inferences we make from the numbers.  To make
those inferences "in real time" based on a tiny sampling is going
to guarantee a lot of knee-jerk reactions that will probably run in
circles.

"Actual statistical analysis" may yield entirely unreliable data if
it's based on faulty assumptions or faulty interpretation.  So to my
mind, this tool may be the birth of something useful but it isn't
the death of anything.

There's always somebody trying to sell us shortcuts or an easy way
out.  Caveat emptor.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=24040


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