On Jan 29, 2008, at 9:01 AM, Jim Leftwich wrote:

> I'm not that worried about Interaction Design, or IxDA, being
> limited in definition or scope however.  There are a number of
> generalists that have been around for a long time that will continue
> to point out the value of embracing a more encompassing view of
> Interaction Design as IxDA moves forward and grows.  As for the
> specialists and those practicing within specific domains - perhaps
> they would benefit by forming specialist sub-groups *within the
> larger and inclusive organization*.  But it will prove impossible and
> impractical to artificially limit the profession that's been being
> practiced for decades, nor the organization that's beginning to
> represent us all.

That's all fine and good and makes plenty of sense at a high level.  
The major issue I've had is the outward claims by some that  
interaction design is "bigger than digital" on the one hand, but then  
bypass issues that are claimed to be outside the scope of  
"interaction" on the other.

To be fair, I don't think anyone intends that to be the case, but  
when people say things like "interaction design is to interface  
design like art direction is to graphic design," or that "interface  
designers draw while interaction designers don't," well... that's  
exclusionary. (And in the art director analogy, a bit on the absurd  
side since art director's are notoriously seen by many in the graphic  
industry as outsiders who never learned how to draw, so they tell  
others what to draw. I'm generalizing obviously, so my apologies to  
any art director's in the audience.)

To me, it seems if you want to have a larger and more inclusive  
definition of what interaction design is, then the core skillset has  
to be broader as well. In this specific case, that broader definition  
is going to have to include visual and aesthetic at some fundamental  
level. Not to the degree of needing a major in graphic design, but  
core fundamentals that are needed that apply to interaction,  
especially when interaction has to be defined for technology  
products. Most of this core set of skills are probably found in a few  
books like Tufte's Envisioning Information, among a few others. It's  
not needing an entire Art History degree or getting into the nitty  
gritty of making posters with letterpresses, but certainly some level  
competency with aesthetic needs to be a core interaction designer skill.

Why is this? I personally think has to do specifically with digital.  
I understand at a conceptual level how an interaction designer can  
help design an analog telephone or rework a service flow for FedEx.  
But when you start making digital products -- desktop client  
applications, web sites, web applications, stand alone kiosks, mobile  
interfaces, interfaces for the iPhone, etc. -- the aesthetic part is  
integral to the success of the interactive part in a way that's not  
easily separated, like it might be for non-digital forms of  
interaction design. Given that, for the large swath of people that  
are going to focus on digital, if they are calling themselves  
interaction designers, removing the aesthetic from the definition of  
what they do isn't going to help matters. It's fine for teams of  
people today to work together on the interaction and aesthetic  
collaboratively, but in the future, you really are going to want more  
and more people who know how to do both, and are trained in how to do  
both, even if they focus on one or the other in a team environment.

Why? For the very same reasons industrial designers are trained in  
both form and function.

If a designer is compartmentalized to ignore or not having  
accountability on the aesthetic at a personal level, then the  
definition of interaction design is narrowed vertically as a job  
description, even if it's horizontal as a job that applies to broader  
market spaces. This is the crux of the problem, as near as I can tell.

At a high level, having interaction design not be responsible for the  
aesthetic or be a core skill of an interaction designer is obviously  
fine, and can work for a variety of people. But for the ones that are  
looking to work in narrow market sectors, like focusing on digital  
products), they need a broader job definition horizontally on what it  
is they are held accountable for in the overall design of the  
product. To not do so would, it seems that calling oneself an  
"interaction designer" does neither the designer in that position nor  
the field of interaction any justice. The designer silo's themselves  
in a way that limits what the business expects them to work on or can  
work on, and profession suffers from confusion on what interaction  
designers actually do and are best suited for, since it would be  
market dependent in a way that's not accessible to those not in the  
know.

Yes. Job titles and semantics matter, for these very reasons.

That's pretty much it. Does interaction require competency with core  
fundamentals of graphic design or not? If it doesn't, we're back to  
square one on the problem since a definition that excludes an  
aesthetic will keep people segmented in a way that as digital  
products evolve, will not allow the designer to gain credibility or  
accountability for the totality of the design. It would be like an  
industrial designer looking for someone else to figure out if the  
product should be painted blue or red. Seems odd to me if that were  
to be the case, and extremely limiting. And for what it's worth, I'm  
of the opinion that if interaction designers insist on not needing  
aesthetic skills for digital product design, they will find  
themselves phased out of the design process by those that can do more  
at a broader. That's just my personal opinion, it's obviously not a  
proven fact. We'll have to wait ten years to see if that starts to  
emerge.

With interaction design, the desire to go broad with the core  
definition but exclusionary on what the skills are actually winds up  
limiting the designer's role in a specific market like digital  
product design. This limitation is only a problem if you're someone  
like me who wants to work primarily on digital products.

-- 
Andrei Herasimchuk

Principal, Involution Studios
innovating the digital world

e. [EMAIL PROTECTED]
c. +1 408 306 6422


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