On Jul 14, 2009, at 6:06 PM, adrian chan wrote:

Strictly speaking i don't think persuasion should be applied to communication and social interaction environments, lest we confuse design elements with actual interpersonal exchanges.

I'm sorry, Adrian,

I don't understand this at all.

How can we avoid it?

In appropriate social environments (such as corporate idea markets and innovation forums), wouldn't we want to persuade individuals who would otherwise be reluctant to communicate and interact?

Don't we want to persuade individuals to use appropriate etiquette and follow social norms? (How many of us have accidentally replied-to-all or broadcasted private messages because of poorly designed reply functionality?)

I think, in communication and social interaction, persuasive design techniques are highly desirable.

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: [email protected] p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks  Twitter: @jmspool

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