Joan Vermette wrote:
With my old phone in that instance, I would have quickly dialed 911 and kept my thumb poised over the "call" button. The motion involved in that would have been:

Flipping open phone.
Feeling for raised keys on a keypad very like every other phone I've had since 1978.
Glancing down for the call button.
Placing my thumb on it.
Holding phone in my hand.

Exactly. We (USAians) haven't improved the mobile phone experience, we've turned computer-tethered PDAs into substandard mobile phones.

I recently spent two weeks in Japan and spent a fair amount of time playing with their kick-ass phones and watching people use them around the country. Softbank has to give away iPhones, that's how much better Japanese ketai are than what we have in the states. Don't believe me? When's the last time you paid for your subway or lunch or vending machine with your iPhone? When's the last time you watched broadcast HDTV on your iPhone, or used your iPhone *instead of* owning a personal computer or laptop?

Pretty much every phone I checked out had raised buttons, including the ones with 16:9 HD capable screens. I miss being able to blind-dial on my G1, while I saw plenty of Japanese people doing it while walking or riding the subway with cheaper phones.

IMHO, replacing physical buttons with a touch-screen UI falls into the "just because we can, doesn't mean we should" bucket.

--
J. E. 'jet' Townsend, IDSA
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