toby10 wrote: > Apparently so. :) > > In the US, and using some common sense, the consumer is not entitled to > receive both a replacement item (or best item possible based on > discontinued products) and the original item back. It's a warranty > exchange of a bad item for a good item where the retailer is likely > being reimbursed/credited by the mfr for the replacement item but only > if the mfr receives back the returned item from the retailer. > > Can you do the same with cars in the EU? You buy a new car, car is > determined to be defective (cannot be fixed/remedied by repairs, called > a "Lemon" in the US), mfr agrees to give you a new car, but you also get > the defective car back? I'd find that highly unlikely, no matter where > one lives. ;) The problem here is: You originally bought a Mercedes Benz 500SL, it breaks down and as a new car you get a Volkswagen UP from the mfr...
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