toby10 wrote: > Apparently so. :) > > In the US, and using some common sense, the consumer is not entitled to > receive both a replacement item (or best item possible based on > discontinued products) and the original item back. It's a warranty > exchange of a bad item for a good item where the retailer is likely > being reimbursed/credited by the mfr for the replacement item but only > if the mfr receives back the returned item from the retailer. > > Can you do the same with cars in the EU? You buy a new car, car is > determined to be defective (cannot be fixed/remedied by repairs, called > a "Lemon" in the US), mfr agrees to give you a new car, but you also get > the defective car back? I'd find that highly unlikely, no matter where > one lives. ;)
I read many pages on Internet about the guarantee in Europe of an object that cannot be repaired or changed for a new one. I found nothing about the transfer of property of the defective good from the original owner to the seller, even in case of exchange. In Europe and probably everywhere, you can ask to keep the defective spare parts when you have anything repaired. Why would that be different with any whole object if that object has no marketing value ? I talked to somebody of Logitech. I understood they do not need the faulty Touch to change it for something else. Photos and a copy of the invoice seem to be enough. Why would that be different with Delatecc ? ------------------------------------------------------------------------ tikavista's Profile: http://forums.slimdevices.com/member.php?userid=60024 View this thread: http://forums.slimdevices.com/showthread.php?t=98825 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/discuss
