Pratik,

I admire your grace and honesty.  As somebody who makes a living going
around demoing product, I doubt that I would of handled the situation any
differently.  I guess I didn't realize that there was a problem with the
keyboard sticking when I posted my original query.  I would suggest that at
the very least you contact the folks who have posted the presentation and
ask them to include an explanation about the keyboard problem.  


Best regards,

Earle Harrison
President - Handy Tech North America
Phone:  651-636-5184
Fax:  866-347-8249
E-mail:  [EMAIL PROTECTED]
Web site:  http://www.handytech.us


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Slau
Sent: Sunday, March 23, 2008 1:07 PM
To: General discussions on all topics relating to the use of Mac OS Xby the
blind
Subject: Re: an apology. WAS: RE: [UACCESS-L] Audio of Dueling
OperatingSystemsatCSUN2008 available

Hi Pratik,

I appreciate your posting of the blog. I would imagine that you felt 
particularly bad about the whole thing. As I mentioned, it was most 
certainly a frustrating experience even listening to it. That said, I 
applaude your willingness to participate in the first place. I know how 
difficult it is to get up in front of an audience and be put on the spot. 
When something goes wrong, it's a terrible feeling, naturally.I'm sorry you 
had to experience that.

It's probably true that it might've disuaded a few potential switchers but 
I'm confident that this will only be temporary. One set back won't be 
irreparable. As the Mac OS gains popularity, as it is always doing, 
VoiceOver, I'm sure, will improve and will undoubtedly become more and more 
attractive to potential switchers in the blind community.

Again, thanks for the blog post and I appreciate your contributions.

Best,

slau

----- Original Message ----- 
From: "Pratik Patel" <[EMAIL PROTECTED]>
To: "'General discussions on all topics relating to the use of Mac OS X by 
theblind'" <[email protected]>
Sent: Sunday, March 23, 2008 11:18 AM
Subject: RE: an apology. WAS: RE: [UACCESS-L] Audio of Dueling 
OperatingSystemsatCSUN2008 available


> Please see:
> http://www.ppatel.org/blog/2008/03/23/a-public-apology-for-mac-goof/
>
>
>
> 





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