Phil Karn wrote: > What do you do about this beyond making users agree to an acceptable use > policy? Who owns the public IP addresses that they use? Has anybody ever > been contacted by law enforcement about a Socalfreenet user, and were > they reasonable or heavy handed about it? What about Speakeasy -- are > they reasonable, or do they just cut you off?
A lot of great questions Phil. Below are the ones I can answer based on actual experience: We do have an acceptable use policy that people ostensibly agree to by clicking through. It can be found at http://socalfreenet.org/wirelesstou. We've never received legal advice one about whether this actually helps. Some community wireless groups do this, others don't bother. Note that there may be liabilities with collecting more information and signups vs a completely hands off approach. This topic comes up amongst groups who do have some legal access, and the consensus seems to be that its never been tested in court and noone really knows for sure. No such group has had a problem that I'm aware of. We've never been contacted by law enforcement (touch wood!). We have been contacted by both Speakeasy and Cox (or perhaps Time Warner?). Both have been very reasonable and worked with us to overcome the problems they were seeing. In both cases they were concerned about computers that were trojan infected. I've often thought that our traffic loads would generate calls, but so far its always been specifically about 'you have a computer that is virus infected and we need you to fix it or we'll disconnect you until you do'. We respond by: + adding a notice on the captive portal page asking people to check + adding a redirect to the captive portal to a page telling people how to check their computer + where we could, we blocked the MAC of the offending computer + blocked port 25 in one case where it wasn't already by the ISP The contact was never heavy handed. It was a tech person both times, trying to get to a tech person on our side. They gave us at least 24 hours in both cases and we were able to resolve it to their satisfaction. Random aside: we have blocked MAC addresses that we felt were abusing the network. Meraki makes this particularly easy, and the user gets a captive portal page with a custom message explaining why they are blocked and what they can do about getting unblocked. Note that in no case does SCFN own any feeds (except the one on my street that I run). They're owned by the landlords who pay the monthly bill who are fully informed about what we're doing. We've asked them specifically about this issue and they're usually far less concerned than we are. Apparently they already live with concerns that any tenant can trip over a crack in the sidewalk outside their building and sue them and this is just another event their insurance will protect them from. That said, I know that I and some of the other key people in SCFN feel much better that we're now under the wing of the San Diego Computer Society which has its own liability policy and exists as a legal entity in its own right. hope this helps! There's lots more I could write, so please feel free to respond if you have specific questions. cheers, michael -- Michael Mee 858-531-0735 www.socalfreenet.org _______________________________________________ SoCalFreeNet.org General Discussion List To unsubscribe, please visit: http://socalfreenet.org/mailman/listinfo/discuss_socalfreenet.org
