Hi James
James McNally wrote:
We've been working behind the scenes for a while now to bring our
Resellers a much-improved forum for discussion of our services.
Effective December 1st, the old mailing lists will be closed down in
favor of an online discussion forum.
Again? Like a few years ago? I hope you have at least an email interface
for using it.
Some of the reasons we've moved to a forum solution include:
1. archiving of older content, so you don't need to hang onto those
old email messages.
Instead I depend on your archiving?
2. searchability, so you can find the answer to that question quickly
My mailaccount is easily searchable, even when I'm not online. I don't
really feel like scraping your web pages to reproduce that functionality.
3. simplicity, reducing a large number of different lists into a
manageable number of categories
Yet another web page to visit isn't simpler, but more complicated.
4. versatility, including a number of ways to keep up with new posts
(RSS, email alerts)
Mail alerts are good. Do they contain all the content? Can I answer via
mail?
One of my goals as Community Specialist is to build relationships with
our Resellers and to help you build relationships with your peers. These
new forums will help us to start building a real community amongst
ourselves. It gives us a way to listen to your suggestions and for us to
draw upon the combined brainpower of thousands of very smart people. I
can't wait to see where we can take it!
We've "soft-launched" the project already at http://opensrs.com/forums
and we'd really like to hear what you think (including letting us know
about any bugs or usability issues you might notice). Registration takes
just a minute. I recommend you head over and sign up right away, since
we'll be discontinuing the mailing lists as of December 1, 2008.
With some things OpenSRS is really slow (like modernizing the client
code). With other things they move faster and farther in a direction I
don't want to go. Oh well...
But if you're anyway already redoing everything: A bug tracker (public
or at least for the resellers) and a public code repository (instead of
only downloads) would be nice.
Regards
Arthur
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