Hi Mark, There are only a few problems that ever happen with emailer. One of them involves the database. Try launching Emailer, while holding down the apple & option keys until it asks if you want to "rebuild". Choose normal rebuild, and go run some errands, or go to sleep for the night. It may take a few hours. Hopefully, that will fix it.
If not, do it again, this time choosing "advanced rebuild". Don't do the advanced rebuild unless required. If all else fails, and you REALLY need those emails, you can open the database with a text editor (BBEdit lite is free) and fish through it. Not pretty at all, but your words are in there, even if a bit jumbled. Chances are good that there is also something wrong with your hard drive, perhaps a bad block, and that's what caused the problem. You might even get away with copying the database to a new folder or drive and see if it copies ok. That might even fix it ... (fingers crossed). Hope this helps. Best, Dave Nathanson Mac Medix � On 1/12/03 9:51 AM, [EMAIL PROTECTED] impressed us with: >Unfortunately, I've let my v2.0v3 Emailer mail database get very big >(almost 200 MB) over a span of almost three years without backing up >(stupid me!). Now, I think it's toast. > >The problem began when I downloaded my mail and one of the messages in >my Inbox wouldn't open when I clicked on it. Turned out, my TCP/IP >control panel was inadvertently open at the time I was downloading the >messages (don't know if this is related). > >I closed Emailer, opened it again, and got an error message very roughly >like this: > >"Can't open the mail database because an action on an incoming email was >not completed. Press OK to quit." > >Now, when I try to open Emailer, I get the error message: > >"Claris Emailer could not open the required file "Mail Database" because >the file was created by a more recent (and incompatible) version of >Claris Emailer. Press OK to quit." > >Strange. Any solutions for retrieving my archives would be greatly >appreciated. > >Thanks, >Mark Winitz ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
