It's worth allocating eMailer some extra memory to work with while rebuilding the database. Rebuilds occasionally fail due to lack of available memory. Rebuilding is probably the most memory-intensive action eMailer performs.
Roger 1/12/03 1:03 PM Dave Nathanson ever-so-carefully typed: >Hi Mark, > There are only a few problems that ever happen with emailer. One of them >involves the database. Try launching Emailer, while holding down the >apple & option keys until it asks if you want to "rebuild". Choose normal >rebuild, and go run some errands, or go to sleep for the night. It may >take a few hours. Hopefully, that will fix it. > >If not, do it again, this time choosing "advanced rebuild". Don't do the >advanced rebuild unless required. > >If all else fails, and you REALLY need those emails, you can open the >database with a text editor (BBEdit lite is free) and fish through it. >Not pretty at all, but your words are in there, even if a bit jumbled. >Chances are good that there is also something wrong with your hard drive, >perhaps a bad block, and that's what caused the problem. You might even >get away with copying the database to a new folder or drive and see if it >copies ok. That might even fix it ... (fingers crossed). Hope this helps. > >Best, >Dave Nathanson >Mac Medix � >On 1/12/03 9:51 AM, [EMAIL PROTECTED] impressed us with: > >>Unfortunately, I've let my v2.0v3 Emailer mail database get very big >>(almost 200 MB) over a span of almost three years without backing up >>(stupid me!). Now, I think it's toast. >> >>The problem began when I downloaded my mail and one of the messages in >>my Inbox wouldn't open when I clicked on it. Turned out, my TCP/IP >>control panel was inadvertently open at the time I was downloading the >>messages (don't know if this is related). >> >>I closed Emailer, opened it again, and got an error message very roughly >>like this: >> >>"Can't open the mail database because an action on an incoming email was >>not completed. Press OK to quit." >> >>Now, when I try to open Emailer, I get the error message: >> >>"Claris Emailer could not open the required file "Mail Database" because >>the file was created by a more recent (and incompatible) version of >>Claris Emailer. Press OK to quit." >> >>Strange. Any solutions for retrieving my archives would be greatly >>appreciated. >> >>Thanks, >>Mark Winitz ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
