Mark You have an intriguing problem and I am wondering what the warning message is really telling you. I know that version 2 of Emailer uses a different mail database format to earlier versions and as part of the upgrade process the old mail database is 'converted' to the new format. I could understand the warning message if you attempted to open the new mail database using an older version of Emailer. The upgrade process requires the use of an installer application and the renaming of certain folders. If you don't follow the procedure then anything can happen.
Have you been running with v2.03 for some time and it has only now gone wrong, or, have you attempted/performed a recent upgrade that may have created this problem? The warning message seems to infer you are using an older version of Emailer with a later version of the mail database. Is this your interpretation? Have you two copies of Emailer on your system? Have you renamed some of the older files? I can sen you a copy of the upgrade instructions, if that would help? Regards Phil. >Well, I tried to rebuild the Mail DB, first holding down OPTION on >launch, and then when that didn't work holding down CONTROL-OPTION. No >dice. The same error message keeps coming up: > >"Claris Emailer could not open the required >file "Mail Database" because >the file was created by a more recent (and >incompatible) version of >Claris Emailer. Press OK to quit." > >Tried moving it to another folder, another drive, etc. and moving back, >etc. > >Thanks for the good suggestions. Any others? If not, I guess it's a >goner. I was able to open it in MS-Word and save as a text file (a two >hour operation). > >Thanks, >Mark > >> Hi Mark, >> There are only a few problems that ever happen >> with emailer. One of them >> involves the database. Try launching Emailer, >> while holding down the >> apple & option keys until it asks if you want >> to "rebuild". Choose normal >> rebuild, and go run some errands, or go to >> sleep for the night. It may >> take a few hours. Hopefully, that will fix it. >> >> If not, do it again, this time choosing >> "advanced rebuild". Don't do the >> advanced rebuild unless required. >> >> If all else fails, and you REALLY need those >> emails, you can open the >> database with a text editor (BBEdit lite is >> free) and fish through it. >> Not pretty at all, but your words are in there, >> even if a bit jumbled. >> Chances are good that there is also something >> wrong with your hard drive, >> perhaps a bad block, and that's what caused the >> problem. You might even >> get away with copying the database to a new >> folder or drive and see if it >> copies ok. That might even fix it ... (fingers >> crossed). Hope this helps. >> >> >> Best, >> Dave Nathanson >> Mac Medix � >> >> >> On 1/12/03 9:51 AM, [EMAIL PROTECTED] >> impressed us with: >> >> >Unfortunately, I've let my v2.0v3 Emailer mail >> database get very big >> >(almost 200 MB) over a span of almost three >> years without backing up >> >(stupid me!). Now, I think it's toast. >> > >> >The problem began when I downloaded my mail >> and one of the messages in >> >my Inbox wouldn't open when I clicked on it. >> Turned out, my TCP/IP >> >control panel was inadvertently open at the >> time I was downloading the >> >messages (don't know if this is related). >> > >> >I closed Emailer, opened it again, and got an >> error message very roughly >> >like this: >> > >> >"Can't open the mail database because an >> action on an incoming email was >> >not completed. Press OK to quit." >> > >> >Now, when I try to open Emailer, I get the >> error message: >> > >> >"Claris Emailer could not open the required >> file "Mail Database" because >> >the file was created by a more recent (and >> incompatible) version of >> >Claris Emailer. Press OK to quit." >> > >> >Strange. Any solutions for retrieving my >> archives would be greatly >> >appreciated. >> > >> >Thanks, >> >Mark Winitz > >On Sun, 12 Jan 2003 11:03:08 -0800 Dave Nathanson ><[EMAIL PROTECTED]> wrote: > >> Hi Mark, >> There are only a few problems that ever happen >> with emailer. One of them >> involves the database. Try launching Emailer, >> while holding down the >> apple & option keys until it asks if you want >> to "rebuild". Choose normal >> rebuild, and go run some errands, or go to >> sleep for the night. It may >> take a few hours. Hopefully, that will fix it. >> >> If not, do it again, this time choosing >> "advanced rebuild". Don't do the >> advanced rebuild unless required. >> >> If all else fails, and you REALLY need those >> emails, you can open the >> database with a text editor (BBEdit lite is >> free) and fish through it. >> Not pretty at all, but your words are in there, >> even if a bit jumbled. >> Chances are good that there is also something >> wrong with your hard drive, >> perhaps a bad block, and that's what caused the >> problem. You might even >> get away with copying the database to a new >> folder or drive and see if it >> copies ok. That might even fix it ... (fingers >> crossed). Hope this helps. >> >> >> Best, >> Dave Nathanson >> Mac Medix � >> >> >> On 1/12/03 9:51 AM, [EMAIL PROTECTED] >> impressed us with: >> >> >Unfortunately, I've let my v2.0v3 Emailer mail >> database get very big >> >(almost 200 MB) over a span of almost three >> years without backing up >> >(stupid me!). Now, I think it's toast. >> > >> >The problem began when I downloaded my mail >> and one of the messages in >> >my Inbox wouldn't open when I clicked on it. >> Turned out, my TCP/IP >> >control panel was inadvertently open at the >> time I was downloading the >> >messages (don't know if this is related). >> > >> >I closed Emailer, opened it again, and got an >> error message very roughly >> >like this: >> > >> >"Can't open the mail database because an >> action on an incoming email was >> >not completed. Press OK to quit." >> > >> >Now, when I try to open Emailer, I get the >> error message: >> > >> >"Claris Emailer could not open the required >> file "Mail Database" because >> >the file was created by a more recent (and >> incompatible) version of >> >Claris Emailer. Press OK to quit." >> > >> >Strange. Any solutions for retrieving my >> archives would be greatly >> >appreciated. >> > >> >Thanks, >> >Mark Winitz > >___________________________________________________________________________ >To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to ><[EMAIL PROTECTED]> or <[EMAIL PROTECTED]> > ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
