On Saturday, August 2, 2003, at 07:17 AM, chris wrote:
Two of our Emailer users, one on a 2nd Generation iMac and the other on
a Power Computing tower, opened up Emailer to find..NOTHING. no
addresses, no mailboxes, etc. etc.
Did you also loose all your account settings? (Setup Menu to Accounts, anything in there?).
It sounds like maybe Emailer lost track of where its files folder is, and
so created a new one (which would result in everything being blank). You
may just have to repoint it to the correct one. To do this first locate
it on your hard drive (do a Find for "Mail Database", it should be in a
folder called Mail, which will be in a folder containing a bunch of other
Emailer support files... it is this top level folder you want to know the
location of). If you find more than one, then you just have to figure out
which is the correct one (I'd go by file size, the larger is probably the
correct one, but you can always go by trial and error, load up each in
turn until you get the right one).
Once you have located the correct files folder, start Emailer while
holding the F5 key on the keyboard. It will ask you to locate the Emailer
Files folder... point it to this folder you just found.
chris. thanks for the reply. when i go into work tomorrow. i'll give your advice a try. i "think" Emailer knows where the database is as it rebuilds okay, but perhaps then nothing is there when the program opens.
i'll let the list know what happened.
christopher
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