On 09/23/03 1:54 PM, "Hannes" <[EMAIL PROTECTED]> wrote:

> I was wondering whether there were significant differences in the IMAP
> implementation between MacOSX Mail and EntourageX (latest version). My
> University provides me with an IMAP account that requires ssl and it works
> flawlessly with Mail but produces a wrong ID or password error message in
> ErageX.
> In previous discussion of ErageX and IMAP I usually get the response that my
> provider should comply to the IMAP standards - well I am not an expert but I
> get the VERY SAME request from the user support - and they claim to do IMAP
> by the book that there must be something wrong the way ErageX handles IMAP.

This seems to be a controversial topic.

I work at the University of Washington (in Seattle), and our campus email
system is based on IMAP.  In fact, the computing department here has been
involved in the consortium developing IMAP, and UW-IMAP is one of the more
popular server implementations.

For OS X users, the university computing staff officially supports Apple's
Mail program.  They do not support Entourage (neither the OS 9 or OS X
versions) and some individuals in the support group specifically recommend
against using it.  They cited internal studies which allegedly show that
Entourage does not properly comply with IMAP standards.  They also cited
frequent reports from users of "database corruption", although it was not
clear to me whether they were referring to problems with the server-side or
client-side databases.

I asked for advice on this list, and got some responses from people who
believe that the problems lie with the UW-IMAP implementation.  I have no
idea who is right.  I have also received conflicting recommendations about
how to set Entourage IMAP account options.

Bottom line is that I am still using Entourage with the UW-IMAP system.
Most of the time it works fine.  But I occasionally see instances where my
local (client) database gets out of synch with the server.  Headers remain
displayed in the brower pane, when the messages are no longer on the server.
Usually this happens to messages in the Drafts folder.  An "advanced"
rebuild removes the bogus headers, but that erases my links, and I have to
reset my browser window column preferences, etc.  Perhaps this is an example
of the database corruption issue that the support group warned me about.

For what it's worth, here is how I have my IMAP account preferences set.  In
the "Edit Account" window, "Options" tab, I have all checkboxes deselected.
In the "Advanced" tab, I selected the option to "Purge deleted messages when
quitting...".  Sent messages are saved in the "Sent Items" IMAP folder.
Draft messages are saved in the "Drafts" IMAP folder.  I still do not know
if these are the correct settings for UW-IMAP, and I certainly don't know if
they are appropriate for other IMAP systems.

-- 
Julian Vrieslander <[EMAIL PROTECTED]>

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