On 6/5/04 9:26 PM, "Lorene Romero" <[EMAIL PROTECTED]> wrote:
> If this issue has already been posted, I apologize. I am new to this list. I > am desperate. From the moment I upgraded my Entourage X to 2004 I have been > getting duplicate emails. Welcome to the list! You'll find much of the info discussed about Entourage 2004 on the Entourage Help Page <http://www.entourage.mvps.org/faq/2004.html#>. > > The odd thing is that it was only one account (a POP account) that had this > symptom. It is only one of my .mac accounts, no other account, .mac or > otherwise is affected. > > I checked all settings for this account. I even deleted the account and > recreated it. Nothing worked. I even created a new identity (and it took > over an hour to get my email from my old identity) but still email is > duplicated Did you check to see if you have "leave a copy of each message on server" under the Options tab in the account? If no, then.... Do this...In your Account under the Options tab, select Allow Online Access. More info on using online access here: <http://www.entourage.mvps.org/glossary/onlineaccess.html> Now check your mail using the icon for Online Access. Do you still see the messages? If yes. Delete them all. Does the problem continue with new messages that are delivered to this account? If yes, then we can direct you to other options then. Check out the section on using a .mac account with Entourage: <http://www.entourage.mvps.org/faq/mac_com.html> -- Diane Ross Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
