On 6/8/04 10:55 AM, "Paul Berkowitz" <[EMAIL PROTECTED]> wrote:

>> Also, I don't like the way Entourage handles moving email from an IMAP
>> account to my local folders. Mail does it right: it treats it like a move
>> command, deleting the IMAP version and creating a copy in the local folder.
>> Entourage treats it like a copy command, which adds a step of then deleting
>> the IMAP copy. Life is entirely about avoiding extra steps. I won't put up
>> with that hit on my time.
> 
> Is that so? Entourage behaves exactly like the Finder: when you drag files
> from one volume (disk or partition) to another in the Finder, you get a
> Copy, not a Move. Entourage behaves the same way with servers when you DRAG.

Yes, I recognize what it's doing. What Mail does is better. It may be one of
only three or so things Mail does better, but it is better, at least for me.


>> 
>> And once again, an MVP seems to be trying to change the subject. The issue
>> it hand is WHY would Entourage download the same mail again, not an
>> opportunity for Microsoft apologists to nitpick my preferred work
>> environment.
> 
> This is so rude and gratuitously nasty, I'll go help someone else. I will
> not be answering any more of your questions here.

I think it's rude the way MVPs often respond with "deal with it," or "change
the way you work" when people raise issues. I've received multiple messages
off-list from people saying they agree with me: MVPs have a tendency to
defend Microsoft instead of help other users.

I appreciate it when MVPs are helpful. But telling users to "not do it like
that, do it Microsoft's way!" is not helpful. It's actually fairly arrogant.


> Entourage does not download messages twice for most people. There are about
> 3 of you out of 1000 or so subscribers here who are having that problem.

Yes, sorry for us three to be such an inconvenience to you. If it were just
me that's having the problem, then obviously it's an issue with me. But
since I'm having the problem with multiple mail servers on multiple
instances of Entourage (but one account seems to be a problem more often
than the other), and there are multiple people having the problem, clearly
there is an issue that Microsoft should address.


> For
> example, I have a POP account which leaves messages on the server when
> downloading to one of my computers, and removes from the server on the
> other. I do not get any duplicates on either computer. It sounds as if the
> ISP for that POP account does not have a very sophisticated "POPper"
> software . It's supposed to know when a particular client (your computer)
> has already downloaded once, and mark it "Read" for that computer. It sounds
> as if it's not doing that as it should. You might want to try this rule:
> 
> If <Specific header>    <Status>    <Contains>  <R>
> 
> Then <Change status> to <Read>
> 
> (or even "Delete message") but I don't know if will make any difference if
> the ISP's POPper is not working as it should.

I'll try that. Thank you.

Kirk
-- 
Operations Manager
Student Media Company, Inc.
[EMAIL PROTECTED]
Phone: 214 768-4515
Fax: 214 768-4573


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