On 6/8/04 9:31 AM, R. Kirk McPike deftly typed out:

>> This is so rude and gratuitously nasty, I'll go help someone else. I will
>> not be answering any more of your questions here.
> 
> I think it's rude the way MVPs often respond with "deal with it," or "change
> the way you work" when people raise issues. I've received multiple messages
> off-list from people saying they agree with me: MVPs have a tendency to
> defend Microsoft instead of help other users.
> 
> I appreciate it when MVPs are helpful. But telling users to "not do it like
> that, do it Microsoft's way!" is not helpful. It's actually fairly arrogant.

MVPs aren't Microsoft Employees. They are not on the Mac BU development
team. They *might* have some more pull in getting the developers to deal
with bugs because of their relationship with the team during the beta-test.
But they can't acknowledge a bug in any official sense and cannot fix it for
you. Therefore, when you bring up a problem on a public list that is not an
official source of support, the only thing they can offer you is a
work-around or a suggestion to do it "Microsoft's way!" Getting snippy for
doing exactly what is in their power to do isn't even mean...it's plain
nasty.

-Remo Del Bello 

-- 
"Yet even the most subtle spiders may leave a weak thread."
- Gandalf the Grey in "The Lord of the Rings: The Fellowship of the Ring"


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