On 9/18/05 3:02 PM, "Louise Stewart" <[EMAIL PROTECTED]> wrote:
>> Could something possibly have become corrupted, and would an Entourage >> database rebuild be in order? > > Have no idea. I can try it, but how do I do that? I really don't think this has anything to do with database corruption. You aren't experiencing any other problems, are you, Louise? (By the way, did you follow the advice to quit Entourage and then raise the Preferred memory setting?) It sounds more and more as if it's Earthlink having temporary server outages, especially since you're getting connection errors. Call Earthlink again. Talk to the first person who answers long enough to be sure s/he isn't going to be any help; then ask to speak to a manager. Tell him/her that you're using Entourage 2001 for the Mac, which is very much like Outlook Express (not an esoteric email client, in other words); and that you're experiencing intermittent connection errors. Say that you've consulted with others who have assured you that it's not Entourage's problem or you wouldn't be able to connect at all. Then say that you're convinced that there are server and/or phone line issues [did you say if you're on fast connection or dial-up I don't remember] and that you want them to track down the problem. Be insistent: You're paying them good money to provide a service and they advertise that customer service is what they're all about. Good luck, Beth -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
