On 11/17/06 8:11 PM, Matthew Smith wrote: > Drag the file com.apple.universalaccess.plist from your Preferences folder. > Log out and log back in and then see if you can use shift-h in Entourage.
ello, Everyone! Unfortunately, much the same way I couldn't find any setting in Universal Access Preferences that had hijacked my Shift h, deleting this plist, emptying trash, and restarting didn't bring it back, either. Again: Only in Entourage is this an issue. Shift h works in all other applications, including other Microsoft Office apps. Shift h does not work in Entourage with a different keyboard. I've compacted database (2 hours), rebuilt database (5 hours), Safe Booted, restarted multiple times. The lack of Shift h remains. I can CAPS LOCK AND GET AN H JUST FINE (example of caps lock, not shouting!). If I hold down Shift and h, the text cursor turns to an arrow momentarily and then back to a text cursor as repeated cap h appear. If I am in the To: field and try to type a Shift h, the field deactivates as if I'd clicked out of it. I've deleted Microsoft preferences, no luck. I can Shift h in a New User on my Mac, or a new Identity in Entourage. I haven't deleted Office and started over, as I need to do a bit of reading and find out what happens to the customizations -- new/other templates -- I've got in Word. I also haven't reinstalled my OS -- that seems like overkill to fix one key in one program. Thanks for any other advice -- or for information on whether deleting and reinstalling will or won't delete my Word templates. Thanks, Linda -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
